Accounts Receivable Specialist I at Allsup, LLC in Nashville, Tennessee

Accounting Specialist IAllsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You'll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun.Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran's disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.About the RoleThe Accounting Specialist I is responsible for managing assigned beneficiary cases through the full payment readiness cycle within the SSA Ticket to Work program. This role includes proactive case management, beneficiary outreach, documentation validation, and preparation of billing requests in accordance with program requirements. The Specialist I plays a direct role in revenue generation by ensuring cases progress efficiently toward billable milestones.What You'll DoOwn and manage assigned caseloadsProactively assess cases for payment readiness and billing eligibilityInitiate outbound communication with beneficiaries to obtain required documentationExplain documentation requirements and resolve issues related to missing, incomplete, or illegible paystubsReview and validate wage data processed through extraction toolsComplete SSA Form 821 (Work Activity Reports) as required for billingIdentify and address documentation gaps that may delay or prevent payment requestsPrepare and submit payment requests in accordance with SSA Ticket to Work guidelinesUpdate case statuses based on employment changes (e.g., unemployed, underemployed, TWP, SGA)Coordinate with case owners and internal teams regarding changes impacting billingMaintain accurate documentation of all actions within AES systemsAssist with Ticket Assignments and general portal updates as neededEnsure adherence to compliance, confidentiality, and program requirementsPerforms other job-related duties as assignedQualificationsHigh School diploma or GED required, associate's degree with 6 months general office experience or appropriate Allsup experience preferred.Ability to learn, retain and apply informationAbility to multitask effectively in a fast paced environmentStrong organizational skillsExcellent written and verbal communication and customer relations skillsMust be flexible, adaptive and responsive to changeHighly motivated and target drivenBenefitsHealth, Dental, and Vision Insurance401(K) MatchingShort-Term and Long-Term Disability InsuranceLife InsurancePaid Time OffPaid HolidaysFlexible Spending and Health Savings AccountTuition ReimbursementPet InsuranceEmployee Assistance ProgramTasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.Offers for employment are contingent on the completion, to our satisfaction, our background check, including but not limited to, employment and education verification, criminal background checks, credit checks, and drug screen. As a federal contractor for the Social Security Administration's Ticket to Work program, we require all Allsup Employment Services employees and anyone with access to PII for Allsup Employment Services beneficiaries to obtain a federal security clearance. This process includes, but is not limited to, a federal background check and fingerprinting process conducted by the National Background Investigation Services (NBIS).Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.