Field Service Technician- Full Time/ Direct Hire+ Benefits

Note: - It should be very clear that Field Service Tech is a traveling role will be in the field and traveling almost all of the time.

* When traveling , our field service techs also enjoy other perks such as daily per diems, being able to accrue their own hotel and airline points, and frequent overtime opportunities. (Plus, the annual performance bonus up to 10%)

JOB SUMMARY

Perform preventive maintenance, troubleshooting, and commissioning of Life freeze-drying equipment at customer sites worldwide. Support production, testing, and service activities while maintaining accurate documentation and ensuring safe, efficient equipment operation. Provide professional customer support, maintain strong client relationships, and remain available for on-call service as required.

WHAT MAKES YOU A GREAT FIT

• Experience installing, commissioning, and maintaining complex industrial equipment
• Strong troubleshooting and problem-solving skills in time-sensitive environments
• Familiarity with FDA-regulated pharmaceutical or biotech environments
• Willingness to travel extensively and support on-call service needs
• Customer-focused mindset with strong communication skills
• Knowledge of pharmaceutical freeze-drying processes preferred

SKILLS & EXPERIENCE

• Technical certificate or associate degree in electro-mechanical/process disciplines with 3–5 years of related experience, or equivalent hands-on experience
• Ability to travel up to 80%, including international travel
• Understanding of PC/PLC-based control systems
• Experience maintaining complex industrial equipment
• Ability to read mechanical and electrical drawings
• Strong organizational and independent work management skills
• Excellent customer-facing and communication abilities

*Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Life insurance
• 401(k) retirement plan
• Paid holidays and paid time off (PTO)
• 12 weeks of paid parental leave for birthing parents
• Supplemental bonding leave for non-birthing parents in states that do not offer a paid family leave program
• Wellness program
• Tuition reimbursement
• Support for professional development and credentialing