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Customer Service Representative - State Farm Agent Team Member

Sharon Green - State Farm Agent

Kenner, LA

Job Description

Job Description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Company parties
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
Company Overview: Sharon Green - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.

Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:
  • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
  • Providing exceptional customer service through phone, email, and other communication channels.
  • Translating documents and correspondence between English and Spanish.
  • Collaborating with team members to ensure accurate and timely resolution of customer issues.
  • Educating clients on insurance products and helping them make informed decisions.
Qualifications:
  • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.
  • Previous customer service experience in the insurance industry is a plus.
  • Strong organizational and multitasking abilities.
  • Empathetic and patient, with a commitment to resolving customer concerns.
  • Familiarity with insurance terminology and policies.
Requirements:
  • High school diploma or equivalent; college degree is a plus.
  • Relevant state insurance license preferred.
  • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
  • Ability to work flexible hours to accommodate client needs.
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!





Sharon Green - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

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Vacancy posted 7 days ago
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