Direct Insurance Agent

Applicants must reside and be able to work from the following states: WA, OR, or ID, with occasional travel to our headquarters located in Seattle, WA. Why We Need You Direct Insurance Agent Direct Insurance Agents serve as first point of contact for prospective customers, helping them navigate their insurance needs and matching them with the right insurance products. What You’ll Be Doing Handle inbound calls and warm leads – no cold calling required. Follow-up with prospects via outbound activities including phone calls, emails, and text. Consult with prospects and customers to assess their insurance needs. Recommend appropriate coverage options and explain product benefits. Convert leads into policies through persuasive communication. Facilitate a structured onboarding journey that helps new customers understand their next steps and ensures timely completion of all required actions. Maintain accurate records of customer interactions and sales. Meet or exceed monthly sales targets and performance metrics. Stay current on product offerings, licensing requirements, and industry trends. Address customer complaints, providing empathetic and effective solutions to maintain high customer satisfaction. Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct. Authentically support the PEMCO Brand and constantly look for top talent to join us to achieve our Mission to Worry Less and Live More. Other duties as assigned. What You’ll Bring B.A. or B.S. degree (Business, Liberal Arts) or equivalent work experience is preferred. 4+ years of experience in insurance industry or financial services roles is required. Property/Casualty License is required. Certified Insurance Counselor (CIC) and/or Chartered Property Casualty Underwriter (CPCU) designation is preferred. Customer First: Relentless focus on the customer and a strong customer service orientation is required. MS Office: Skilled proficiency in Excel, Word, Outlook is required. Job-specific: Comprehensive understanding of insurance carrier products, policy contracts, and underwriting guidelines is required. Interpersonal Skills & Empathy: Builds relationships internally and externally and gets results through influence rather than authority. Demonstrates authentic empathy, celebrates the joy and shows care for the challenges felt by others is required. Compliance: Knowledge and understanding of relevant laws, rules, and regulations is required. Communicator: Ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community in both technical and non-technical professional language is required. Sales: Proven track record of revenue growth and sales success through negotiation; builds long‑term customer relationships for PEMCO is required. Business Environment: Thorough understanding of our industry, the relevant business landscape, trends in growth and insurance environments; ability to spot early indicators of change and apply strategies to adapt quickly is required. Precision: Detail‑oriented and has a strong desire for accuracy and thoroughness is required. Compensation The pay range for this role is shown below. Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience. Greater Seattle area target pay range: $72,237–$88,289. The full pay range is $60,197–$100,329. Outside greater Seattle area target pay range: $63,750–$77,916. The full pay range is $53,125–$88,541. All direct insurance agents are eligible for commission pay, currently up to 10% on eligible written premiums. The plan includes production‑level tiers with increasing commission payout percentages as premium production increases. Benefits Medical, dental, and vision plans for employees and eligible family members. Basic life and accidental death & dismemberment insurance policies. Long‑ and short‑term disability benefit coverages. 401(k) plan with generous employer match (2 for 1 on the first 6% employee pre‑tax or Roth deferral, up to federal maximums). Vacation accrual (10 days new hires; up to 25 days based on tenure). Personal days (4) and sick leave (up to 10 days) immediately upon hire. Paid holidays (8 observed by PEMCO). Paid time off for bereavement, jury duty, and volunteer activities. Flexible Spending Accounts. Education Assistance Program after one year of service. Scholarship program for children of employees after one year. Employee Assistance Program. Discretionary taxable gifts and gift cards. Discounts on software, hardware, cell phone plans, and rental cars. Discretionary bonuses. Tiered sales commissions and/or incentives (from 5–25% of employee’s monthly sales). At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. PEMCO is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. #J-18808-Ljbffr PEMCO Insurance