Development Operations Manager
$48k - $52kMassachusetts Nonprofit Network
Development Operations Manager Part‑time exempt position (30 hours per week). Salary Range: $48,000–$52,000 with benefits. Providence Preservation Society (PPS) was founded in 1956 to preserve Providence’s historic buildings and neighborhoods. It is a multidisciplinary organization focused on heritage, preservation, planning, and sustainable design. Database Management & Reporting (40%) Serve as the primary administrator of DonorPerfect, ensuring accurate, up-to-date donor and member records and constituent profiles. Process and record incoming donations, fees, and ticket purchases. Generate informational reports or research on donor, member or constituent history and fundraising status toward annual goals. Maintain donor and sponsorship menus and online payment forms. Maintain and update PPS’s contractor referral list annually. Maintain Board tenure and contact information and solicit and manage Board disclosures. Donor Communications & Administration (35%) Collaborate with the Executive Director to plan and execute the Annual Fund drive, providing analytics, overseeing the solicitation strategy, and tracking progress. Send donor and membership renewal letters, acknowledgment letters, tax receipts, and all other related stewardship communications. Assist in creating and printing custom donor impact reports, fundraising collateral, and the Annual Report. Communicate with members and donors to answer questions, address issues, or coordinate membership benefits. Provide logistical support for fundraising and donor appreciation events. Maintain stocks of stationery and other materials or gifts used in stewardship communications. Grant & Operations Management (25%) Assist the Executive Director in grant registration, preparation of documents, grant submission, and grant‑related data collection and reporting. Maintain internal grant tracking expenditure information and submit invoices when required for cost‑reimbursement grants. Collaborate with staff to research grant opportunities. Provide event support by managing registration and ticket sales in Eventbrite, coordinating print assets, and overseeing scheduling and management of volunteers for PPS’s signature event, the annual architecture and design festival. Manage info@ email account and incoming phone calls. Oversee technology infrastructure, including phone system, referring complex problems to IT manager. Qualifications 2 or more years of experience in development operations, fundraising administration, operations, or a related field; nonprofit experience strongly preferred. Bachelor’s degree required; degree in nonprofit management, communications, business, or a related field preferred. Proficiency in Microsoft Office Suite, Adobe, and Canva. Experience with DonorPerfect, Constant Contact, or similar platforms preferred. Proven ability to triage and prioritize projects with varying timelines and deadlines. Ability to work effectively and comfortably in a city that is multi‑cultural and multi‑lingual with demonstrated cultural awareness and competency skills and a commitment to the equity and justice‑oriented mission outlined in PPS’s current strategic plan. Ability to work flexible hours; occasional evening and weekend hours may be required. Must be able to complete projects that include standing, walking, bending, and lifting of items 20+ pounds. Key Attributes Highly organized, thorough, and detail‑oriented, with a passion for systems, data, and operational excellence. Solutions‑oriented, proactive and resourceful; anticipates problems and finds ways forward with available tools. Collaborative and adaptive, with the ability to effectively support and engage a variety of stakeholders. Exceptional communication skills. Benefits Paid time off including 16 paid holidays; 10 vacation days; 10 sick days; 2 personal days; and bereavement days each year. PPS pays 90% of the premium for individual health care coverage and individual dental coverage (employee pays remaining 10%). SIMPLE retirement plan; PPS provides a matching contribution of up to 3% of employee’s salary. Current policy allows for remote work on Fridays; Monday‑Thursday are in‑office work days. Annual professional development stipend to build competencies in skills adjacent to core responsibilities. On‑site parking. PPS fosters a diverse and inclusive workplace. We are committed to reflecting the communities with whom we work and encourage members of traditionally underrepresented populations to apply. #J-18808-Ljbffr Massachusetts Nonprofit Network
$48k - $52k
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