Client Relationship Executive

Client Relationship Executive

Location: Remote (UK) – Covering London & South East (Regular regional travel and overnight stays required)

Salary: £30,000 – £35,000 + Generous Bonus

Contract: Fixed-Term (12 Months) | Full-time

Are you a relationship-focused sales professional who enjoys developing existing accounts while identifying new business opportunities? Do you thrive in a consultative sales environment where building long-term partnerships is just as important as achieving commercial targets?

This is an exciting opportunity to join a respected national organisation supporting education providers across the UK, where you'll play a key role in managing customer relationships and driving business growth across London and the South East.

About the Organisation

Our client is a leading organisation within the Education and Skills sector, working with colleges, independent training providers, employers, schools and adult education providers across the UK.

With an established reputation for delivering high-quality education products and services, they are committed to supporting learner success through innovation, exceptional customer service and long-term partnerships. As the organisation continues to grow, they are looking for talented professionals who are passionate about relationship management, business development and delivering an outstanding customer experience.

The Role

As a Client Relationship Executive, you will manage a portfolio of existing customer accounts while identifying opportunities to develop new business across your region.

Working closely with education providers, you will build trusted relationships, promote a broad range of education products and services, and support customers in achieving their organisational objectives. This is a consultative sales role that combines account management, business development and customer engagement.

Key Responsibilities

• Manage and develop an assigned portfolio of customer accounts.
• Build long-term relationships with colleges, training providers, employers and education organisations.
• Identify opportunities to grow existing accounts and secure new business.
• Achieve customer retention and regional sales targets.
• Deliver presentations and product demonstrations to customers and prospective clients.
• Maintain an active pipeline of opportunities using CRM systems.
• Attend customer meetings, networking events and sector conferences.
• Work collaboratively with internal teams to deliver an excellent customer experience.
• Monitor market activity and identify new commercial opportunities.
• Provide accurate sales forecasting and pipeline reporting.
• Promote the organisation's full portfolio of education products and services.
• Travel throughout the London and South East region, including overnight stays where required.

The Ideal Candidate

We're looking for a commercially minded professional with excellent relationship-building skills and a passion for delivering outstanding customer service.

You will have:

• Experience in Account Management, Sales, Business Development, Customer Success or Client Relationship Management.
• A proven ability to build and maintain strong customer relationships.
• Experience working towards commercial or sales targets.
• Excellent communication, presentation and negotiation skills.
• Strong organisational and time management abilities.
• Experience managing customer pipelines using CRM systems.
• A proactive and consultative approach to sales.
• The ability to work independently within a remote environment.
• A full UK driving licence and willingness to travel extensively.

Desirable:

• Experience within Education, Further Education, Apprenticeships, Awarding Organisations or the Skills sector.
• Experience selling education, training or professional development solutions.

Benefits

• £30,000 – £35,000 salary.
• Generous performance-related bonus scheme.
• Remote working with flexible working options.
• 35-hour working week.
• Generous annual leave entitlement.
• Enhanced pension scheme.
• Tailored learning and development opportunities.
• Health and wellbeing support.
• Career development within a growing national organisation.