General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
75,000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
75,000
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Del Mar, CA vacancy
- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
Cardiff By The Sea, CA1 hour ago - ...integral role model. Build quality relationships with the management team. Create an environment that encourages innovation, challenges... .... Qualifications Prior experience in a luxury hotel General Manager position. Experience in resort properties required,...SuggestedFull timeLocal areaWorldwide
The Fairmont Hotel
Del Mar, CA7 hours ago - ...standards as a role model. Build quality relationships with the management team. Create an environment that encourages innovation and... .... Qualifications Prior experience in a luxury hotel General Manager position. Experience in resort properties required;...SuggestedFull timeLocal areaWorldwide
Fairmont Hotels & Resorts
Del Mar, CA7 hours ago - ...Fairmont Grand Del Mar in San Diego County seeks a strategic General Manager to lead luxury hotel operations with an entrepreneurial mindset. The role focuses on developing people, upholding service excellence, and collaborating with owners and stakeholders to drive revenue...SuggestedFull time
Fairmont Hotels & Resorts
Del Mar, CA7 hours ago $43k - $67k
...Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading...SuggestedHourly payNight shiftWeekend workAfternoon shiftVictra - Verizon Wireless Premium Retailer
La Jolla, CA20 days ago- ...General Manager SQUEEZE THE DAY - Are you ready for a Whirl Class Job at Jamba? Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success and career...Work at officeShift workAfternoon shift
Jamba
Encinitas, CA1 day ago - ...General Manager At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence...Local areaShift work
CAVA
La Jolla, CA3 days ago $75k - $90k
...General Manager Encinitas, CA: El Camino Real EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core...Daily paidFull timePart timeEŌS Fitness
Encinitas, CA1 day ago- ...Job Description Job Description Summary The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly...Immediate startFlexible hoursShift workNight shift
$122.2k - $149.1k
...The Program Manager, Business Operations leads cross-functional initiatives that improve operational efficiency, enhance organizational performance, and support strategic business objectives. This role manages large, complex programs from planning through execution...Full timeWork at officeLocal areaRemote workAEVEX
Solana Beach, CA1 day ago$18.4 - $18.9 per hour
...GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store... ...and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing...Work at officeLocal areaImmediate startShift workWeekend workAfternoon shiftRoss Stores, Inc.
Solana Beach, CA4 days ago$80k - $110k
...organized, personable, and detail-oriented Operations & Administrative Manager to serve as the operational and administrative backbone of our... ...needs Coordinate weekly team lunches, office gatherings, and general office errands Support onboarding of new team members and...Work at officeJ.S. Held LLC
Solana Beach, CA2 days ago$25 per hour
Job Type Full-time Description About Us: Located in the heart of Del Mar, L'Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California's most picturesque coastal Villages. Estate-style guest rooms and suites...Full timeWork at officeL'Auberge Del Mar, a Noble House Resort
Del Mar, CA1 day ago$76k - $95k
...Mental Health Benefits. With our continued growth and expansion into the U.S. Market we're seeking an experienced Commercial Operations Manager to join our Sales team in Solana Beach, CA. The Commercial Operations Manager is a critical member of the Joie Baby team,...Full timeContract workWork at officeNight shiftJoie Children's Products, Inc.
Solana Beach, CA4 days ago$23 - $28 per hour
...Live Meet Restaurant Manager Legends Global, a leader in privately managed public assembly facilities, is seeking a Restaurant Manager to join the Legends Global team at the Del Mar Fairgrounds and Racetrack for the 2026 summer season. Responsible for overseeing assigned...Hourly payFor contractorsSummer workWork at officeFlexible hoursTeamWork Online
Del Mar, CA7 days ago$65k - $77k
...benefits like: ~ Health, Dental and vision insurance ~ Management Incentive Performance Plan ~401 (k) retirement plan with company... ...The primary duty of the Restaurant Manager is to assist the General Manager and Chef in the day-to-day operations of the...Hourly payFlexible hoursAfternoon shiftRuth's Chris Steak House
Del Mar, CA5 days ago$100k - $125k
...training, Pilates, yoga and more. We are looking for a fitness sales manager to own this part of our commercial business. What You’ll Do... ...makers: owners, purchasing directors, department heads, general managers, personal training and group fitness directors, and more...Full timeGIBBON North America
Solana Beach, CA1 day ago- ...Manager in Training Program – Sport Clips Haircuts (Del Mar, CA) Looking to grow into salon leadership? Sport Clips Haircuts of Del Mar has opened spots in our Manager in Training (MIT) Program! This program is designed to help licensed cosmetologists and barbers develop...
Sport Clips
Del Mar, CA5 days ago $18.17 - $18.81 per hour
...Assistant Manager - Part-time With nearly 400 stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on...Hourly payPart timeFlexible hoursBig 5 Sporting Goods
Solana Beach, CA1 day ago$17.2 - $17.8 per hour
...individual on our team. Role Overview The Assistant Manager Trainee Part-time position is the perfect career opportunity... ...-level position is purposely designed to be transitory and generally lasts 6-18 months before promotion to the next level. A well-...Hourly payPart timeTraineeshipFlexible hoursBig 5 Sporting Goods Corporation
Solana Beach, CA1 day ago$28 - $31 per hour
...Assistant Manager Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to... ...table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees...Hourly payFull timeTemporary workLocal areaFlexible hoursPanda Express Inc
Solana Beach, CA1 day ago- ...Big 5 - 223 949 Lomas Santa Fe Drive - Responsibilities: Successful operation of store in the absence of the Store Manager; Provide excellent customer service and assist customers throughout the store; Answer phone calls and respond to customer inquiries; Merchandising...Part time
Big 5
Solana Beach, CA3 days ago - ...Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team. Ou Assistant Manager, Manager, Part Time, Assistant, Customer Service, High School, Retail...Part time
Big 5 Sporting Goods
Solana Beach, CA2 days ago - ...Panda Express - - Responsibilities: Assist the operation of a single store; Hire, manage and direct of associates; Achieve financial goals and ensuring the delivery of exceptional guest experiences; Participate in store leadership training program; Support from our Panda...
Panda Express Inc
Solana Beach, CA4 days ago $22 per hour
...prospective clients * Register new students and process all required paperwork * Keep the front desk organized and professional * Manage client billing and retail transactions * Coordinate lesson schedules and support logistics * Maintain a clean and welcoming office...Hourly payFull timeWork at officeMonday to FridayShift workRotating shiftAfternoon shift- ...Description As an Assistant Manager you will be in a full-time position that offers benefits including; 90 Day Performance-Based Increase Referral Bonus Medical, Dental and Vision Insurance 401K Tuition Reimbursement Program The Assistant Store Manager is a leadership...Full timeLocal areaShift workNight shift
Rocket
Del Mar, CA2 hours ago $20.9 - $23.9 per hour
...Lead Assistant Manager At Landmark Theatres we are Movies and more! We are focused on enhancing your escape through the diversity... ...our guests, but most of all, we listen. Summary: Under the general supervision of the Theatre Management Team, Lead Assistant Managers...Local areaNight shiftWeekend workLandmark Theatres
Del Mar, CA1 day ago$75k - $95k
...Beach, CA 92075## OverviewSalary Range$75,000.00 - $95,000.00 SalaryPosition TypeFull TimeCategoryRetail## DescriptionThe **Store Manager** for Nuna Baby Essentials, Inc., oversees overall store performance, ensuring effective operations, achieving key results, and delivering...Full timeMonday to ThursdayFlexible hoursWeekend workWeekday workTavo Pets
Solana Beach, CA3 days ago- ...based on our virtues: Positive Attitude, Inclusion, Social Ties, and Growth . JOB SUMMARY – What it’s all about Position title: Store Manager Reports to: District Manager As a Store Manager at Joe & The Juice, you're not just running a store — you're building a culture,...Full timeLocal areaWorldwideShift work
Joe & The Juice
Del Mar, CA5 days ago - ...Job Description Job Description Assistant General Manager Location: San Diego, California 92024 Overview We are a fast growing San Diego based restaurant group is seeking a driven Assistant General Manager to support leadership at a high volume Baja inspired...Hourly payCasual workShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
