Phlebotomist Floater - 1st Shift

Job Title: Phlebotomist Floater

Job Location: Avon, CT

Duration: 3+ Months

Shift Schedule: M-F 5:30am-5:30pm; alt Saturday availability required

Summary:

The Phlebotomist III- Float represents the face of our company to patients who come to us, both as part of their health routine or for insights into life-defining health decisions. The role involves drawing quality blood samples from patients and preparing those specimens for lab testing while following established practices and procedures. The Phlebotomist III- Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner.

Responsibilities:

• Provide coverage at multiple locations for multiple roles.
• Ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time.
• Demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
• Work and direct daily activity in various settings such as a doctor's office, patient service center, house call environment, long-term care, or as business needs dictate.
• Step in for a Phlebotomist III- Float and lead one or more PSR on site.
• Act as a coach, mentor, instructor, and resource advisor for new employees and provide effective onboarding services to new clients.
• Serve as a point of contact for staff on site and provide regular input to the group lead or supervisor.
• Work with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills.
• Collaborate with multiple functions such as Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to specialty and/or complex test orders.
• Handle multiple priorities in a high-volume setting.

Required Skills:

• High school diploma or equivalent.
• Medical training preferred, such as medical assistant or paramedic training.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• Five years of phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• Minimum of 3 years in a PSC/IOP environment preferred.
• Customer service experience in a retail or service environment preferred.
• Keyboard/data entry experience.