Infrastructure Platform Management | Onsite - Washington - 1

Infrastructure Platform Management

Monitoring individual metrics or individual systems for performance and availability

Trend analysis and reporting across multiple data sources

Threshold value alerting, triggers, and remediation; writes automation code based on existing designs and testing one or two systems

Ability to “self-learn” to enhance operational functions

Heterogeneous environment support, including virtual, cloud and platforms; demonstrates familiarity with one or two core infrastructure capabilities, e.g., networking, storage or compute; demonstrates familiarity with one or two core PaaS capabilities, e.g., containerization and workload schedulers

Designs and documents technical solutions required to support the business system

Common services such as Active Directory, Single Sign On

Network monitoring of the entire infrastructure and platform components

Enable observability metrics and SLO’s

Practice DevOps tools; has base understanding of some bodies of technologies and expands that knowledgebase when necessary

Understands what interdependencies exist and operates within them; stays current on trends within own domain and incorporates best practices into work; strives to understand the technologies used by an engineering team; understands and applies the concepts of data science in operational systems

Interprets security standards and applies to own work; identifies relevant security standards that apply to own work and adheres to protocols; understands security risks & implications when evaluating solutions; knowledgeable about current security controls

Gathers facts and data to inform decision making; uses existing data sources; uses and responds to information provided; identifies cause and effect relationships between known variables; conducts diagnostic steps to collect data and validate issue; eliminates variables to pinpoint root cause; completes testing to confirm resolution; adheres to quality control guidelines & practices; considers internal and external customers when evaluating decisions; tracks, identifies and promptly reports issues that may affect solution quality and bring forward improvement recommendations

Does what is asked within the agreed upon timeframes and according to established procedures, protocols and/or requirements; demonstrates responsiveness by conveying critical information to decision makers; demonstrates awareness of the desired outcomes in actions and thoughts