Real Estate Services Coordinator

Be part of a passionate team that’s helping to making safe, stable housing a reality for our communities. To submit your application, click into an open position & hit the Apply button at the base of the page Location: Cleveland, OH Job Id: 643 # of Openings: 1 CHN HOUSING PARTNERS We are a growing non-profit organization based in Cleveland, Ohio that offers its employees a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve. CHN Housing Partners: CHN is a highly seasoned, nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and under-served communities. Through our partnerships we have developed over 7,200 affordable homes, and each year serve tens of thousands of families through a wide array of housing services. We work in Ohio and neighboring states, including Michigan, to preserve and expand affordable housing, and build equitable communities. By investing in affordable housing, we are investing in families, communities, and the economy. We are investing in the power of the permanent address. Position Summary CHN Real Estate Services is a growing brokerage and an arm of CHN Housing Partners. Reporting to the principal broker, this individual will coordinate real estate transactions, maintain records to ensure compliance, manage real estate listings, handle daily operations and customer service, route and track commission requests, and assist in all aspects of realtor onboarding and document retention. We are seeking a highly organized candidate with knowledge of the residential real estate market in Ohio. In addition to working with the brokerage’s agents, this position requires working across internal CHN teams such as finance, lending, marketing/communications and legal/compliance, as well as external partners such as sister nonprofits and housing organizations. The rate of pay for this position is $51,000 - $55,000 per year, commensurate with experience (paid at an hourly rate, FLSA Non-Exempt) Essential Duties and Responsibilities Manage property transaction files from "contract to close," ensure all documents are signed, filed, and compliant with state and federal regulations. Update MLS listings, maintain property files, and work with CHN’s marketing/communications team to coordinate marketing materials like flyers, social media posts, etc. Coordinate appointments, property showings, and final walkthroughs with clients and agents. Handle daily office tasks such as answering phones, ordering supplies, and maintaining filing systems. Assist in recruitment, onboarding, and document processing for new agents, including setting up internal system access. Track agent commissions and brokerage fees. Work with internal teams including Finance, Marketing/Communications, Legal/Compliance and others to ensure CHN’s financial processes, legal standards and brand guidelines are followed. Provide excellent customer service to agents, buyers, sellers and external partners. Education and/or Work Experience Requirements Required High School Diploma required. Bachelor’s degree preferred in business, real estate or related field preferred. Experience 2- 4 years of experience in residential real estate Licensing Real Estate License preferred but not required Skills Knowledge of Ohio Real Estate requirements. Proficiency with real estate software such as Dotloop, Docusign, and CRM platforms such as Salesforce as well as familiarity with Ohio real estate laws. Expert use of Microsoft Office Suite (especially Excel and Outlook) Other Exceptional organizational abilities and customer service skills, attention to detail, and ability to multitask in a fast-paced environment. Working Conditions and/or Physical Requirements Ability to perform essential job functions consistent with ADA, FMLA, and other standards. Regular and punctual attendance consistent with ADA, FMLA, and other standards. Why Should You Apply? You want to be part of an organization where the work you do will have a positive and lasting difference in the community. Opportunities for on-the-job training and/or professional development. #J-18808-Ljbffr