Technical Specialist - Per Diem

Job Description

Job Description

Position onsite

Per Diem Position- Up to 29 hours per week

$20 hour

This position assists the Technical Director/Chief Tech by performing administrative duties for a modality and assisting with scheduling corrections, referral clarification, and patient safety screening. Assists modality in scheduling patients, rescheduling patients, ad-ons, corrections and daily stats. Communicates with referring doctor’s offices, laboratory clinics, and patients as needed. May perform other job related duties as necessary for the efficient operation of SDMI.

· High school diploma or equivalent with 6-month experience as a medical receptionist or related experience and or training or equivalent combination of education and experience along with a strong knowledge of coding.

· Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system.

· Coordinate and schedule exams, follow-up appointments as designated by physicians.

· Interact with patients’, physicians and other staff providing accurate, timely and responsive information.

· Coordinate processes and route all paperwork as required to meet physician and facility requirements.

· Demonstrate courtesy, helpfulness, and optimal customer service toward patients and their families.

· Must be able to recognize and respond appropriately to urgent / emergent situations per protocols.

· Establish and maintain effective working relationships with physicians, staff and management.

· Effectively cope with typical job stress.

· Knowledge of Medical terminology, ICD-9 / CPT Coding.

· Basic typing and keyboarding skills with minimum of 30 wpm

· Strong organizational and interpersonal skills (excellent phone etiquette).

· Experience with customer service and multi-line phones.

· Familiarity with computers and other office equipment.

· Ability to prioritize responsibilities.

· Ability to multi-task efficiently and effectively.

· Must be able to act calmly and effectively in a busy or stressful situation.

· Ability to communicate effectively in the English language in person, by phone and in writing.

· Knowledge of contracted insurance plans and procedures.

· Skill in organizing time to accommodate changes in workload and assignments in order to complete tasks in a timely manner.

· Skill to pay attention to details and accuracy in completing tasks.

· Responds positively to changes in assignments and priorities.

· Works as an effective team member with co-workers and other personnel.

· Communicates effectively when follow up is needed.

· Demonstrates punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy.

· Other duties as assigned.

THE ESSENTIAL ELEMENTS OF THE POSITION REFLECT THE MAJOR DUTIES CONSIDERED NECESSARY TO DESCRIBE PRINCIPAL FUNCTIONS OF THE POSTION AND SHALL NOT BE CONSTRUED AS A DETAILED DESCRIPTION OF ALL OF THE WORK REQUIREMENTS THAT MAY BE INHERENT IN THE POSITION.

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Abilities

Lift/ Carry

Stand

O (Occasionally)

10 lbs or less

O (Occasionally)

Walk

O (Occasionally)

11-20 lbs

O (Occasionally)

Sit

C (Constantly)

21-50 lbs

N (Not Applicable)

Handling/Fingering

O (Occasionally)

51-100 lbs

N (Not Applicable)

Reach Outward

O (Occasionally)

Over 100 lbs

N (Not Applicable)

Reach Above Shoulder

O (Occasionally)

Push / Pull

Climb

N (Not Applicable)

12 lbs or less

O (Occasionally)

Crawl

N (Not Applicable)

13-25 lbs

O (Occasionally)

Squat or Kneel

O (Occasionally)

26-40 lbs

N (Not Applicable)

Bend

O (Occasionally)

41-100 lbs

N (Not Applicable