Maintenance Supervisor - Duchess Apartments

Job Description

Job Description

Job Description:  The Maintenance Supervisor is highly skilled in Facilities Management and Operations. As a Leader and mentor for the community the Maintenance Supervisor is a reliable, trustworthy professional responsible for the overall Maintenance and operations of the community. This involves ensuring a safe and secure living environment for Residents, Visitors and Associates. The Maintenance Supervisor      will continually improve operating conditions, quality, and integrity of all building systems and appearances, while delivering superior customer service to our Residents.

They are tasked with improving and standardizing quality of services and products used in the maintenance of properties. The Maintenance Supervisor will work closely with the Property Manager to ensure excellent customer service to Residents and all maintenance issues are resolved within established guidelines.

Reports to: Property Manager     

Supervises: Supervises entire on-site maintenance staff including but not limited to, Maintenance Technician(s), Groundskeeper(s), Porters(s), and Housekeeper(s).

Wage Status:  Exempt (Ineligible for overtime)

Job Responsibilities:

• Effectively leads, manages, trains Associates. Assigns work orders and provides technical assistance to maintenance associates. 
• Assists in the selection of maintenance associates.   Provides feedback for performance reviews and recommendations for training.
• Participates in on-call emergency rotation and responds to emergencies as needed.
• Leads property inspections and vendors including; building and alarm systems inspections and preparing the property for any outside inspections.
• Inspects vacant units, ensuring turnovers are completed within a timely manner.
• Reviews work order logs and sets priorities for work order completion.
• Establishes and implements auditing procedures for maintenance inventory.  Monitors inventory levels while remaining within established budgets.
• Reviews contracts and makes recommendations for approvals.
• Manages subcontracted service providers and documents work and product quality.
• Facilitates technical training and technical skill development for property associates.
• Remains aware of the condition of physical property throughout the community and immediately correct any unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
• Maintains accurate records regarding preventive maintenance, work orders (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
• Reviews and makes recommendations to revise routine and preventative maintenance schedules Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis.
• Associates must meet or exceed the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Associates Handbook or otherwise communicated (verbally or writing) to Associates.
• Inspects others work orders in vacant units, ensuring turnovers are completed on schedule and meets or exceeds community standards.
• Utilizes maintenance program to track work orders, preventive maintenance, inventory, product replacement histories.
• Conduct grounds inspections: 
• Trash pick-up, sweeping and light landscaping. Removes snow and ice from sidewalks, walkways, steps, and driveways. Diligently monitors the community for slip, trip and fall hazards.
• Coordinate special projects as directed. Including assisting during the event, setting up, monitoring, moving furniture, equipment and breakdown.
• Conducts all business with integrity in accordance with company policies and procedures, local, state and federal laws; OSHA, ADA, Fair Housing, etc.
• Maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
• Inspects and maintains all tools in excellent condition and ensure an adequate inventory of spare parts and maintenance materials.
• Instills a "safety first" attitude not only with maintenance staff but with all employees.

Requirements:

• Collegiate degree or equivalent Trade School Degree in HVAC, electrical, plumbing or another trade.
• HVAC Certification preferred.
• 10 years maintenance, construction or Project Management experience.
• Minimum 5 years’ experience in a managerial roll.
• Advanced knowledge in all building and maintenance systems, including inventory control, preventative maintenance, and work order record keeping.
• Advanced knowledge in mechanical systems and equipment including HVAC, plumbing, carpentry, painting, electric and Life Safety systems. 
• Proficiency in building practices and standards.
• Attendance and reliability is an imperative job function.
• Meets all physical requirements to perform all job functions and responsibilities.
• Valid Driver's License and reliable transportation required.
• Ability to perform heavy lifting (at least 60 lbs), climb ladders up to 24 ft, stand and walk for 8 hours, and perform other physically demanding duties as directed. 
• Ability to communicate clearly and effectively with customers, colleagues and supervisors in spoken and written English to ensure successful completion of job duties. 

Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.