Store Manager

Location & Compensation Turnersville, New Jersey (Cross Keys Commons) – Hourly: $20.15 - $24.50 Job Summary The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises overall operations to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standards to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department, passionate about giving outstanding customer service, and promotes the merchandise in stores. Responsibilities Drive store sales and sales goals, consistently focused on company growth. Manage and control the assets of the company by managing the designated store. Direct and oversee entire sales efforts in the store. Train and mentor store associates in sales strategies and skills. Acquaint with all aspects of the store, including sales statistics, inventory and expenses that produce profit. Consult and collaborate with District Sales Manager as needed to establish and enforce policies, goals, and procedures. Direct staff to ensure all responsibilities and standards in each department are completed. Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training. Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manage the store's payroll and schedule to meet labor goals. Maintain proper security for the store and partner with Asset Protection to prevent theft and reduce shrink. Communicate with District Sales Manager about inventory movement, driving inventory goals and strategies. Provide information and consistently follow through on marketing and advertising plans while staying aware of customer trends. Keep abreast of competitors and new ideas, and stay informed about community events to seize opportunities. Produce extraordinary customer service highlighted in the customer service manual, including helping customers as they enter and during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and inform management or appropriate officials of potential fraud risk. Supervisory Responsibilities Manage subordinate supervisors and non‑management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Overall direction, coordination, and evaluation of the unit. Conduct interviewing, hiring, and training; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems. Qualifications Bachelor's degree in business or a related field or equivalent experience. Experience working in a retail environment, preferably in footwear and athletic apparel. Experience in managing and cultivating a sales team. 3‑5 years of customer service experience. 3+ years of management experience. Excellent interpersonal and communication skills. Ability to work in a fast‑paced environment. Analytical thinker with demonstrated business acumen. Ability to problem‑solve and juggle multiple tasks and priorities. A strong commitment to customer service. Strong leadership and communication skills. #J-18808-Ljbffr