Admissions Coordinator

Company Description We Level Up Treatment Centers provides comprehensive substance use disorder and mental health care through a network of facilities across the United States. The organization offers a full continuum of services, including medical detox, residential and inpatient addiction treatment, dual diagnosis care, mental health treatment, and outpatient programs. Evidence-based treatment is delivered by licensed clinicians, therapists, medical professionals, and experienced behavioral health teams who focus on long-term recovery and improved mental wellness. We Level Up uses an integrated approach to address both substance use and co-occurring mental health conditions while also supporting individuals and families with education, resources, and guidance. Its mission is to help people achieve meaningful recovery, better mental health, and lasting positive change. Role Description The Admissions Coordinator is a full-time, on-site role based in Deerfield Beach, FL. This role is responsible for guiding prospective clients and families through the admissions process, including answering inquiries, explaining treatment programs, and gathering necessary clinical and administrative information. The Admissions Coordinator reviews eligibility and benefits, coordinates with clinical and billing teams, and ensures accurate documentation in accordance with organizational policies and regulatory requirements. Daily tasks include responding to phone and online inquiries, scheduling assessments and admissions, verifying insurance coverage, and maintaining clear, timely communication with clients, referral sources, and internal staff. The position also supports continuous improvement of admissions procedures and contributes to a compassionate, professional, and efficient intake experience. Qualifications Strong Communication and Customer Service skills to interact effectively with clients, families, and internal teams. Knowledge of Medicare and Medical Terminology to support insurance verification and accurate documentation. Ability to provide Training and guidance on admissions procedures and standards to team members and new staff. Experience in healthcare, behavioral health, or substance use treatment settings is highly beneficial. Proficiency with electronic health records and basic office software (e.g., EMR systems, Microsoft Office, or similar tools). Organizational skills with attention to detail and the ability to manage multiple inquiries and deadlines. Demonstrated ability to handle sensitive information with confidentiality and professionalism. High school diploma or equivalent required; post-secondary education in health care, social services, or a related field is a plus. #J-18808-Ljbffr