Change Management Manager

Job Title: Senior Project Manager – Commercial Change ManagementLocation: RemotePosition Type: Contract positionWant to apply Read all the information about this position below, then hit the apply button.Responsibilities:The ideal candidate combines strong project management discipline, hands-on change management expertise, and the ability to orchestrate multiple stakeholders and vendors in a complex pharmaceutical commercial environment. The individual will be instrumental in connecting business strategy, technology implementation, process redesign, and organizational adoption.Key Responsibilities:Project Leadership & Cross-Functional Orchestration:Lead and coordinate end-to-end business process and systems transformation activities across Commercial Marketing.Serve as the primary orchestration point across business leaders, functional stakeholders, IT teams, technology vendors, and external implementation partners.Develop and manage integrated project plans, milestones, deliverables, dependencies, risks, and resource requirements across multiple workstreams.Establish effective governance, decision-making processes, escalation paths, and accountability across internal and external teams.Facilitate cross-functional leadership meetings, working sessions, and steering committee discussions to drive alignment and timely decisions.Identify and proactively manage interdependencies between technology implementations, business process changes, and organizational readiness activities.Provide clear, concise executive-level reporting on project progress, risks, decisions, and overall transformation readiness.Vendor & Business Stakeholder Management:Orchestrate activities across multiple technology vendors, systems integrators, consulting partners, and internal business teams to ensure coordinated execution against transformation objectives.Establish clear roles, responsibilities, deliverables, and expectations across vendor and business workstreams.Manage vendor commitments, timelines, handoffs, dependencies, and issue resolution, escalating delivery concerns as appropriate.Partner closely with Commercial Marketing leadership and functional business owners to align technology solutions with business needs and future-state processes.Facilitate alignment between vendors and business stakeholders when priorities, requirements, or implementation approaches differ.Drive accountability for decisions, action items, deliverables, and cross-functional dependencies without necessarily having direct reporting authority.Ensure effective communication and coordination across business, technology, compliance, and external partner organizations.Organizational Change Management:Develop and execute change management strategies to support the transition to new commercial marketing systems, processes, and operating models.Conduct stakeholder assessments, change impact analyses, and organizational readiness evaluations.Engage business leaders as active sponsors and champions of the transformation, ensuring ownership and accountability for change adoption.Develop and coordinate communications, training, engagement, and adoption plans across impacted functions.Partner with business process owners to define future-state roles, responsibilities, governance, and ways of working.Identify and address organizational resistance, competing priorities, and adoption barriers.Establish adoption metrics and feedback mechanisms to measure change effectiveness and support sustained business outcomes.Commercial Marketing Systems & Business Process Transformation:Coordinate business activities associated with the transformation and integration of key commercial marketing platforms, including:PDAM (Product Digital Asset Management): Digital asset management, governance, and distribution.PIM (Product Information Management): Centralized product information management and content governance.Product Syndication: Distribution of approved and consistent product information and marketing content across downstream channels and partners.MLR (Medical, Legal & Regulatory): Promotional content review, approval, and compliance workflows.Facilitate end-to-end process mapping, gap analysis, and future-state workflow design across interconnected systems.Coordinate business requirements, testing, training, deployment readiness, and implementation activities across vendors and functional stakeholders.Ensure alignment between technology capabilities, business requirements, regulatory expectations, and operational workflows.Identify opportunities to streamline content lifecycle management, improve operational efficiency, reduce manual handoffs, and strengthen process governance.Support post-implementation stabilization, issue resolution, and continuous improvement.Required Qualifications:7+ years of project/program management experience, with significant involvement in business process transformation and enterprise technology initiatives.Strong hands-on organizational change management experience, including stakeholder engagement, communications, change impact assessments, training, and adoption.Demonstrated experience working within pharmaceutical or life sciences Commercial Marketing, Marketing Operations, or related business functionsProven ability to coordinate and orchestrate multiple external vendors, technology partners, and internal business stakeholders within complex transformation programs.Experience managing integrated project plans, cross-functional dependencies, vendor deliverables, governance, and executive-level communications.Experience supporting enterprise systems implementations, business process redesign, and digital transformation.Understanding of commercial content management, digital asset management, product information workflows, and/or promotional approval processes.Strong executive presence, facilitation, negotiation, problem-solving, and relationship management skills.Ability to influence and drive accountability across matrixed teams without direct authority.Experience operating effectively in a remote, highly collaborative environment.Preferred Qualifications:Direct experience with PDAM, PIM, Product Syndication, and/or MLR systems and processes.Familiarity with pharmaceutical commercial content platforms such as Veeva Vault PromoMats and related digital asset management technologies.Experience supporting large-scale, multi-vendor transformation initiatives within global pharmaceutical organizations.Experience with commercial content lifecycle management and end-to-end promotional material workflows.Familiarity with Lean, Six Sigma, or other business process improvement methodologies. xhyhwjd PMP, Prosci, CCMP, or equivalent project/change management certification.