HVAC Service Technician

Job Description

Job Description

Title, Location, Schedule & Pay

• Job Title: HVAC Service Technician

• Location: Woodbury, CT

• Schedule: Mon–Friday, 8:00 AM – 4:30 PM

• On-Call Expectation: Rotating 24/7 on-call shift every third week.

• Pay: $40.00 – $45.00 per hour (Hourly, depending on experience; negotiable for highly qualified candidates).

• Financial & Retirement: 401(k) plan and quarterly performance evaluations with opportunities for pay increases.

• Paid Time Off: Paid Time Off (PTO) on a vested schedule.

• Healthcare: Comprehensive health insurance package.

• Vehicle & Travel: Dedicated company van and gas card provided.

• Tools & Equipment: Specialty tool assistance / tool stipend provided (technicians provide standard personal hand tools).

• Growth Incentive: Potential future commission and bonus structures for upselling replacement equipment.

• Licensing: Valid Connecticut S1 or S2 HVAC license required

• Experience: 5+ years of residential HVAC service experience.

• Certifications: Active EPA certification and OSHA certification.

• Technical Skills: Strong diagnostic, troubleshooting, and repair abilities. Experience with geothermal and Dektron systems is a strong plus.

• General Requirements: Valid driver's license with a clean record, personal hand tools, willingness to join the rotating on-call schedule, and a strong, family-oriented work ethic.

• Diagnose, repair, maintain, and service a wide variety of residential HVAC equipment, including heat pumps, mini-splits, condensers, gas & oil furnaces, water heaters (electric, gas, oil, tankless), and boilers (such as Viessmann, Buderus, and Burnham).

• Work on advanced, high-efficiency equipment, including geothermal units and Dektron systems.

• Manage and complete approximately 4 to 6 service calls per day depending on the job scope.

• Interact directly with residential customers in a professional, courteous manner, providing clear explanations of repairs and identifying opportunities for system upgrades or replacements.

• Support team expansion efforts as the business grows into light commercial and new construction markets.