Workforce Development Specialist (Brooklyn)

Position: Workforce Development Specialist

Location: Brooklyn, NY 11238 (Onsite) 35hours per week

Duration: 6 Month Contract (with possible extension)

Key Responsibilities:

Description of Work & Skills Desired

Responsibilities shall include, but not be limited to the following:

· Conduct recruitment to engage residents- engaging housing residents in a variety of methods including, but not limited to, canvassing, tabling, and hosting information sessions.

· Serve as liaison for REES with various community stakeholders such as resident leaders, resident associations, and referral partners.

· Assist in the creation of marketing materials including flyers, social media messages, letters, and email content.

· Coordinate the availability of community space with housing partners at campuses citywide to conduct on-campus sessions. Facilitate resident information sessions citywide.

· Source and pre-screen graduates for employment opportunities and provide follow up communication to residents referred to job orders. Create a structure to provide resident retention support until one-year post placement.

· Source and pre-screen graduates for union apprenticeship programs. Communicate with residents throughout the referral process and confirm enrollment.

· Assess the outcomes of resident referrals to both employment and union apprenticeship opportunities. Determine potential barriers and provide information on resources needed to address such barriers.

· Communicate with contracted training providers regarding graduate employment referrals. Participate in calendared contracted training partner calls.

· Perform daily data entry on employment and union apprenticeship referrals, dispositions, and progress notes in required databases. Adhere to housing privacy protocols around personal identifiable information.

· Produce a weekly report of outreach efforts, info sessions, pre-screenings, employment connection, and job retention outcomes.

· Document resident successes, including graduate testimonials and success stories.

· Respond to resident phone, email or in-person inquires in a timely manner.

· Participate in unit-specific and REES wide meetings.

· Other related duties as required.

Requirements

· Excellent verbal, written and interpersonal communication skills.

· Commitment to excellent customer service and passion for serving housing residents.

· Proficiency in MS Office and excellent data entry skills.

· Past related professional experience, in community outreach, pre-screening, employment and retention or case management for job training or job readiness programs.

· Ability to independently and as part of a team

Tasks/ Duties

Recruitment and outreach

Stakeholder and employer engagement/communication

Participant support, communication, employment assistance, and retention support

Data entry, progress notes and outcome tracking and reporting