Financial Systems & Support Manager

When you join Sallie Mae, you become a champion for all students, helping them plan higher education, finish their studies, and prepare for life after school. What You’ll Do Administer and maintain the Workday Adaptive Planning system, including model structure, dimensions, versions, and user access. Collaborate with the FP&A team to gather requirements and translate them into scalable planning solutions. Maintain financial models for budgeting, forecasting, and scenario planning in Adaptive. Create and maintain dashboards, reports, and visualizations to support executive decision‑making. Support monthly and annual planning cycles, including variance analysis (budget to actuals) and reporting. Build integrations and maintain connections from and to Adaptive. Work with internal Workday support teams, other internal teams, and IT for routine system maintenance. Coordinate with the Adaptive/Workday customer support team to resolve application‑related issues. Perform testing and create required documentation for SOX, disaster recovery, and other audit requirements. Provide end‑user training, documentation, and ongoing support to ensure effective system usage. Stay current with Workday Adaptive Planning updates and best practices. What You Have Bachelor’s degree in finance, accounting, information systems, or a related field. At least 5+ years of combined experience with Workday Core and Workday Adaptive. Strong understanding of financial planning and analysis (FP&A) processes. Proficiency in Excel, data modeling, and financial reporting. Experience with the core Workday ERP system and data integration tools. Proficient SQL skills. Preferred: Workday Adaptive Planning certification. Knowledge of the Workday Foundational Data Model. Experience with Workday Prism Analytics or other BI tools such as Tableau or PowerBI. Advanced SQL or scripting experience for data manipulation and automation. Financial services experience, preferably in consumer lending or student loans. Experience managing the Adaptive update/upgrade process. Experience operating in a public company or regulated environment. Experience working with internal and external auditors, testing SOX controls, and creating documentation required for audit and risk management. Benefits Competitive base salaries and bonus incentives. Generous paid time off, floating holidays, and 12 federal holidays. 401(k) with employer match and comprehensive health, dental, vision, and pet insurance. Short‑term/long‑term disability and basic life insurance. Flexible hybrid work arrangements. Paid parental leave, adoption reimbursement, and tuition reimbursement. On‑site fitness center access in Delaware and gym subsidy for other locations. Employee assistance program, health advocacy services, and wellness programs. Career development and training opportunities. Equal Opportunity Employer SallieMae is proud to be an equal‑opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status, or any other characteristic protected by federal, state, or local law. Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. #J-18808-Ljbffr