Patient Care Coordinator

Patient Care CoordinatorAt Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.We offer a comprehensive benefits package, which includes:Paid Time Off (PTO)Paid HolidaysEmployee Assistance Program (EAP) – Providing support for personal and work-related challengesEmployee Engagement through Nectar – Recognition and rewards program401(k) (Non-Matching) Retirement PlanResponsibilitiesAdministrative Support: Perform a range of office tasks efficientlyPatient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.Communication: Handle incoming calls and follow up with patients professionally.Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.Office Environment: Maintain a clean, welcoming workspace.QualificationsHigh School diploma or equivalentPreferred: 2 years' experience in office administration, sales, or customer serviceProficiency in MS OfficeFlexible to work varying hoursCompetencyCustomer Service OrientationTeam PlayerSelf-motivated, organized and decisiveJoin Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.