Household Manager and Family Assistant

Household Manager and Family AssistantLocation: Lewiston, NY 14092Employment Type: Full-time (30-40 hours per week)Proposed Start Date: ASAPCompensation: $25-30/hour based on experienceRequirements:Must be authorized to work in the United States.Able to maintain a smoke-free and vape-free environment.Reliable transportation and a clean driving record required.Current CPR and First Aid certification (or willingness to obtain).Ability to lift up to 50 lbs and navigate multiple flights of stairs.Physical capability to perform tasks requiring bending, carrying, and sustained activity throughout the day.Reliable and available during peak seasons, including Fourth of July, Thanksgiving week and weekend, the week before Christmas and the day after Christmas, and family birthdays.Comfortable and capable of driving in winter weather conditions.Signing of a Non-Disclosure Agreement (NDA) is required prior to the start of employment.Up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including COVID-19, flu, and routine immunizations), subject to applicable legal accommodations.Note: Candidates with cats may present a concern due to household allergies.Proposed Schedule:Flexible core hours between 7:00 AM and 9:00 PM to be determined in advance.Days of the week are also flexible and will be determined collaboratively between the family and candidate.Note: Schedule may shift during peak seasons and travel periods.Consistency and reliability during high-demand times (Fourth of July, Thanksgiving week and weekend, the week before Christmas and the day after Christmas, and family birthdays) are essential.About Our FamilyWe're a busy, fast-paced, and warm family managing multiple homes and businesses. Our household operates across several locations, and between work, travel, children, and business responsibilities, there is always something happening behind the scenes.We're looking for someone whose role goes beyond completing tasks—they create capacity. The right person reduces decision fatigue, eliminates unnecessary stress, and brings order across multiple spaces, staying one step ahead so that we can focus on work, family, and meaningful moments. When this role is working well, we should be able to walk into any home, office, or workspace confident that everything has already been anticipated, prepared, and ready.We value a proactive, service-oriented partner who treats each space as a living system that needs attention. Daily resets, tidying, stocking supplies, organizing, and preparing meals are all part of keeping the household and workspaces running smoothly. Privacy, discretion, and trust are essential; we're looking for someone who can become a long-term extension of our household, making life easier for everyone.Who We're Looking ForYou are a seasoned, proactive professional who anticipates needs before they become problems. You don't wait for instructions—you assess, prioritize, and take ownership of tasks, ensuring that homes, offices, and workspaces are always ready for use. From stocking lunches and preparing clothes to resetting laundry, kitchen, and office systems, you notice details and act independently.You are calm, organized, and adaptable under pressure, thriving in a dynamic environment where priorities shift quickly. You bring excellent judgment, discretion, and professionalism while maintaining a warm and approachable presence. You understand the importance of privacy and can operate seamlessly across multiple properties and business locations.You are dependable and committed, ready to provide consistent support during high-demand times, including specific annual events such as Fourth of July, Thanksgiving week and weekend, the week before Christmas, the day after Christmas, and family birthdays. You take pride in following through, solving problems proactively, and creating systems that keep the household running smoothly.Above all, you are kind, trustworthy, and service-oriented. You genuinely enjoy creating order, reducing stress, and ensuring that everything is prepared in advance, allowing our family to focus on our work, our team, and our children rather than daily logistics. You are the person a family can rely on to keep life behind the scenes running effortlessly.What Success Looks LikeSuccess in this role means thinking one step ahead and consistently creating a household and workspace that are fully prepared and organized. Examples include:Lunch ingredients stocked before they are neededClothes washed, folded, and ready the night beforeLaundry cycled and put away without remindersCoffee prepared and ready each morningCars charged and ready to goInventory and supplies moved between locations proactivelyTowels clean and properly stockedKitchens and common areas reset after useWater bottles filled and healthy snacks availableHigh-protein meals prepared for the familyWorkspaces clean, organized, and equipped with chargers, materials, and supplies ready for the next dayMaterials or items moved to the appropriate location before they are neededAnticipating tomorrow's schedule and preparing todayThe ultimate value of this role is preventing the family from having to ask for things—we want to feel confident that everything has already been thought through, prepared, and ready to use, allowing us to focus on work, family, and meaningful moments without distraction.Household Organization & MaintenanceCreate and maintain household organization systems throughout the home; everything should have a designated placeGeneral pick-up spaces and multiple resets of high-traffic areas throughout the day, including countertops, entryway, and garageDaily light tidying: dishes, wiping surfaces, vacuumingSeasonal swaps for clothing, décor, and beddingCoordinate donation drop-offs and decluttering projectsEvent, holiday, and guest prepPacking and unpacking for family travelChange batteries, light bulbs, and maintain smoke detectorsDeep Cleaning & Special ProjectsOccasional deep cleans: fridge, oven, baseboards, and similar tasksRefresh garage, mudroom, and entry areasOrganizational projects including closets, pantry, and kids' gearHandle slow periods (e.g. when the family is traveling) as an opportunity for larger projects and deep cleansInventory & ErrandsRestock pantry, fridge, and household suppliesManage running supply lists and recurring household orders (Amazon, Costco, Target)Handle returns, dry cleaning, and gift shopping as neededMail and package handling: bring in and sort to a designated locationBreak down boxes for recyclingMeal SupportKeep the fridge clean, organized, and well stockedHelp with meal planning and ensuring the right ingredients are on hand for family cookingPrep healthy snacks and baked goods (protein balls, muffins, banana bread); kids enjoy being involved in cooking, so assist and clean up rather than replace their participationPrepare components for lunches and weekly snack prepAssemble simple spreads and charcuterie for when the home is used for meetings or gatheringsHave ready-to-eat items in hand when the primary parent returns from travelGrocery shopping with a preference for fresh over bulkLaundry & LinensWash, fold, and put laundry away correctly by personLinen rotation: bedding and towelsIroning and steaming for events and special occasions as neededMaintain tidy, well-stocked laundry areasFamily Support