Network Administrator

Respond to requests for technical support, documenting, tracking and monitoring the problem to ensure a timely resolution. Maintain an adequate level of knowledge of operating system and application software being used to provide high-level support to users. Install workstations, servers, printers, applications, and other services according to schedule or as requested. Add and maintain users on the network; assigning application access, ensuring security and configurations are within standards. Download and test new versions of client software for workstations and make recommendations based on findings. Notify maintenance vendor when equipment needs to be repaired and keep records of such. Ensure efficient and economical utilization of equipment and resources. Provide for safekeeping of equipment and supplies. Assist in moving PC equipment to different locations. Perform off-hours / remote work as required for maintenance and to meet project deadlines Participate in after-hours on-call rotation for emergency support needs Utilize technology to provide staff with a fast, accurate, and secure method of gaining access to information. Work with department resources to assist gathering of technical requirements and objectives for individual issues and longer term projects Assist defining process, procedures, and documentation framework to streamline department operations and knowledge transfer Cross-train with other department resources to serve as a backup operator of recurring / regular tasks Carry out other such duties as maybe assigned or requested. Requirements 1-3 years relevant experience Associates or Bachelor's degree Computer Science or Computer Engineering preferred or related work experience Microsoft Environment Implementation and Administration including Active Directory, Exchange, Group Policy, IIS, and Powershell Advanced Desktop and End User Device Troubleshooting Solid Understanding Network Concepts (OSI model, DNS, DHCP, etc.) Basic Cisco / Meraki Network Administration including Firewall, Routers, Switches, Access Points, and Remote Access Excellent written and verbal communication skills including documentation and process development Results-oriented Core Competencies Demonstrates expertise in Microsoft Environment Implementation and Administration, including Active Directory and Exchange, while providing advanced troubleshooting for desktop and end-user devices. Possesses strong communication skills for effective documentation and process development, ensuring efficient technical support and operations. Highest-signal resume keywords Microsoft Environment Implementation Active Directory Administration Advanced Desktop Troubleshooting Network Administration Excellent Communication Skills ATS Optimization Keywords Hard Skills Microsoft Environment Administration Active Directory Exchange Group Policy Powershell Desktop Troubleshooting Network Concepts Cisco Administration Meraki Administration Firewall Management Soft Skills Excellent Communication Results-Oriented Industry Keywords Technical Support Documentation Process Development Network Security User Management Tools & Technologies IIS Remote Access Routers Switches Access Points #J-18808-Ljbffr