Manager
AMC Entertainment Holdings
As a Manager, you'll lead operations and people with purpose-supporting AMC's Mission while bringing our Values to life. You'll drive results through coaching, communication, and ownership, and help create a culture where team members grow and guests feel like stars.
Why Work at AMC? At AMC, gain valuable experience and enjoy great benefits:- Opportunities to build strong communication, leadership, and time management skills
- Career advancement paths for those ready to grow
- Accrued vacation and absentee time
- Premium pay for working on 12 company-designated holidays
- Comprehensive medical, dental, and vision coverage
- Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments
- 401(k) match to support your financial goals
- Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages)
- Special savings on AMC gift cards
- And of course-FREE movies at any AMC nationwide and the ability to provide up to 2 friends and family movie passes
- Perform daily, opening, and closing operational and administrative duties.
- Oversee and complete theatre administrative reports.
- Ensure that associates consistently meet AMC Guest Service standards.
- Ensure proper staffing levels across all areas of the theatre.
- Reinforce guest and operational focus through MBWA (Managing By Walking Around).
- Review financial numbers regularly to drive performance and optimize the guest experience.
- Oversee an assigned theatre department, if applicable.
- Listen, communicate, and work effectively with guests in a high-volume setting.
- Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
- Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
- Maintain regular personal attendance for all scheduled shifts in accordance with AMC's Management Work Schedule Policy.
- Uphold AMC's Business Practice Standards and follow all established company policies and procedures.
- Model AMC's Values by maintaining a professional, positive demeanor and leading with ownership and integrity.
- Adhere to and uphold AMC's appearance standards, including Wardrobe 101.
- Foster an inclusive environment to ensure everyone feels welcomed, valued, and respected.
- Do the right thing by addressing concerns promptly and directly. If you see something, say something-speak up to support a safe, respectful, and accountable environment.
- Inspire results by confidently leading teams and leveraging available resources to meet goals and deliver a strong guest and team experience.
- Model strong leadership by guiding and developing crew and supervisors to perform their roles with excellence and confidence.
- Communicate with impact by listening and collaborating effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners in fast-paced, high-volume settings.
- Champion a culture of learning by actively participating in hiring, onboarding, training, and performance engagement-ensuring every associate has the tools to succeed.
- Invest in your own growth by taking initiative in completing your training and development plan, preparing yourself for continued leadership opportunities.
- Must be at least 18 years old; other location-specific age requirements may apply.
- Six months supervisory or commensurate leadership experience.
- One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
- Working knowledge of all theatre crew functions.
- Demonstrated analytical, planning, and problem-solving skills.
- Proven ability to consistently deliver results with minimal supervision.
- Strong oral and written communication skills.
- Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems)
- Standing, walking, lifting, twisting, and bending on a frequent basis.
- Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)
Vacancy posted more than 2 months ago
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