Lead - Home Improvements & Handyman Services

Job Description

Job Description

Role:  Lead Home Service Technician

TruBlue Home Service Ally is a national franchise with over 150 locations that provides trusted handyman and home improvement services at its core including repairs, maintenance, and upgrades.  Mission 1 is a delivering an easy, comfortable experience for our clients which is in frustrating times for many.  We are client-/relationship-focused.  We educate, not sell, and provide recommended solutions and options that could make sense. We place emphasis on busy people and families that just want the job done right.  Our special focus is on home safety, comfort, and to (a) help busy families and individuals take care of one of their larger investments and (b) assist seniors to age in place or support anyone with mobility/specialized needs to enjoy their home in safety and confidence.  For many, it's all about preventing a fall.  With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance and care.

This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference. 

What You’ll Do 

• Evaluate, plan, and perform high-quality home maintenance and repair projects for clients
• Lead, coach, and support a team of Tru-Pro® technicians
• Uphold TruBlue’s high standard of professionalism, reliability, and customer care
• Communicate clearly with customers and help manage expectations on-site
• Ensure safety, accuracy, and consistency across every project 
• Take opportunities with clients and team members to always educate on opportunities for just a little more safety and doing the right thing

Project work:

• Could be replacing light fixtures, ceiling fans, trim work from rot, mounting shelves, etc. ranging to bathroom and kitchen upgrades
• Common things include drywall repair and patching, flooring installation and repair, general carpentry, focused Interior and exterior painting, basic plumbing and electrical (within scope)  such as outlets, fixtures, limited runs for improvements, etc., deck repair
• Preparing a house for sale, punch list work, and installations/improvements as new home-owners move in
• Residential and commercial property maintenance work, small to large

Who You Are 

• 10+ years of hands-on home repair or construction experience; you don't need to know or do everything; very helpful to simply know your strengths and opportunity areas
• Ideal mix of carpentry, flooring / tile, maintenance, plumbing, electrical, project planning and execution, operations--no perfect recipe but cross-functional experience is of value to our clients and helps create flexibility for oversight and assignments
• Experience managing or mentoring other technicians, junior technicians and helpers is preferred
• Strong communication and problem-solving skills; we provide solutions and they need to be clear
• Committed to doing the job right and doing right by your team and clients
• Valid driver’s license, reliable transportation, and nearly full toolset for your strengths
• Fluent in English and legally authorized to work in the U.S. 

What You’ll Get 

• Consistent work - it's difficult to manage your workload when you are only able to focus on execution
• Reliable hours and flexible scheduling
• Company vehicle and TruBlue gear (varies by location)
• Strong office and leadership support
• A team culture built on compassion, trust, and professionalism
• A leadership role with room to grow 

Why TruBlue 
We’re a company with a purpose: to make homes safer, clients' lives easier, homes more enjoyable and livable and protect one of the larger investments in many peoples' lives. You’ll be joining a  team that supports you, respects your expertise, and values the role you play in helping clients live better at home.

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