Assistant

Assistant Director of Front Office - Hilton Atlanta Hilton Atlanta, located off I-75 within six blocks of downtown attractions like Centennial Olympic Park and the Georgia Aquarium, is connected via skywalk to Peachtree Center and the MARTA station linking to Atlanta Airport. We are seeking an Assistant Director of Front Office to join our team! Benefits of working for Hilton include: Go Hilton travel program: 100 nights of discounted travel Access to your pay when needed through DailyPay Hilton Shares: Employee stock purchase at a 15% discount Maternity and parental leave: 12 weeks paid for birthing parents, 4 weeks for others Debt-Free Education: Access to degrees and certifications via Guild Education Flexible shifts and days off Comprehensive health insurance for you and your family, including Telemedicine Mental health resources, including free counseling Paid Time Off (PTO) 401K plan with company match The Assistant Director of Front Office assists in managing all Front Office operations, ensuring outstanding guest service and profitability. Key responsibilities include: Overseeing guest service, registration, and room inventory Monitoring and developing team performance Addressing service and satisfaction trends Managing VIP processes and reservations Implementing marketing and upselling strategies Maintaining team knowledge of hotel offerings and local events Analyzing data and making informed decisions Resolving guest issues Recruiting, interviewing, and training staff What we look for: Demonstration of Hilton's core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability Working for Hilton: Hilton is a leading global hospitality company committed to providing exceptional experiences. Our vision is to fill the earth with the light and warmth of hospitality, and our team members are at the heart of this mission. This job has no reviews yet. Be the first to review! #J-18808-Ljbffr Hilton. For The Stay