Branch Director, Home Health

Branch Director

Become a part of our caring community and help us put health first

This is an onsite role in Independence, Missouri. You will report to the Area Director of Operations. This is a salaried position which includes participation in an annual incentive bonus plan of up to 15% of annual salary.

Job Description

As Branch Director, you will manage the daily branch operations. This includes ensuring operational efficiencies, quality of patient care, and regulatory compliance. Additionally, you will support business development and patient base growth and manage/develop people. The Branch Director oversees the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruit, interview and hire staff, and monitors quality care and organizational performance. Assist other disciplines in coordinating activities, assuming responsibility for continuity, appropriateness, and quality of services delivered.

Essential Functions:

• Develop, plans, implements, analyzes and organizes operations for the Branch.
• Responsible for the delivery of care for all patients served by the Branch by providing guidance and support to the Clinical Manager(s).
• Work with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
• Recognize the clinical leadership and provide support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
• Maintain office operations in a productive and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
• Conduct quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follow up on negative patient satisfaction surveys and follow-up visits with referral sources.
• Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
• Partner with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participate in sales and marketing initiatives.

Required Experience

• Active/unrestricted RN license to practice in the state of Missouri or a current and unrestricted multistate license through the Nurse Licensure Compact.
• Minimum of 3 years of healthcare operations management experience, preferably within Home Health or Hospice.
• Management and people leadership experience.
• Demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
• Experienced with quality improvement monitoring and reporting tools and methods.
• Knowledge of business management, governmental regulations, and accreditation standards.
• Fiscal management experience.
• Must possess a valid state driver's license, reliable transportation, and automobile liability insurance.

Preferred Experience

• One (1) year of home health experience.
• OASIS experience.
• Homecare Homebase (HCHB) experience.
• Knowledge of CMS PDGM home care billing model and experienced with requirements to bill for services.

Scheduled Weekly Hours: 40

Pay Range: $93,000 - $128,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.