Manager Trainee
J.B. Hunt Transport Services, Inc.
Job Summary Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best‑in‑class customer service. This position will be trained to ensure compliance with DOT regulations and is responsible for all drivers' compliance with company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. Key Responsibilities Build and maintain positive professional relationships with drivers and reliable outside carriers to ensure seamless carrier set‑up, minimize turnover, and maximize ongoing productivity. Fill in for absent or unavailable personnel and work on special projects related to optimizing fleet operations and achieving profitability. Utilize personnel management including training and orientation of drivers and employees, including assistance with internal and third‑party customer systems. Become proficient in maximizing fleet efficiency and profitability, measuring key performance indicators, and creating, maintaining, and presenting customer‑specific reporting and financial analysis. Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market. Perform administrative duties such as payroll, managing the Net‑Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and creating operational or financial reports. Manage the yard, including inspection of equipment, replacement of parts, coordinating repairs, and ensuring preventive maintenance schedules. Work with drivers, customers, and company personnel to resolve service issues, routing or planning problems, mechanical issues, and accessorial pay issues as they occur, including on‑call situations. Maintain the company’s safety culture with daily driver safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of company policies to ensure DOT compliance. Assign loads and plan, route, and monitor freight movement to provide safe, on‑time service, manage freight exceptions, and adjust driver ETA based on pick‑up and delivery schedules and other road factors. Minimum Qualifications Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience. Willingness to travel to account, customer, and company event locations when applicable. Ability to work across multiple shifts, including nights and/or weekends if needed. Willingness to relocate regionally depending on account assignment. Preferred Qualifications Experience managing a team. Ability to anticipate, recognize, and address conflicts at the individual, group, or situation level. Ability to analyze situations accurately and make productive decisions based on informed judgment. Ability to adapt to changing environments. Ability to establish and maintain healthy working relationships with clients, vendors, and peers. Ability to meet or exceed team/driver needs and expectations and provide excellent service directly or indirectly. Effective communication skills through various mediums. Ability to recognize, anticipate, and resolve organizational, operational, or process problems. Compensation Starting pay will be influenced by skills, education, experience, geography, and other qualifications. The position may be eligible for an annual bonus and incentives based on profitability or volumes, in accordance with the company’s bonus and incentive plans. Benefits The company offers the following benefits for full‑time positions, subject to applicable eligibility requirements: medical, dental, and vision benefits; 401(k) retirement plan; life insurance; short‑term and long‑term disability coverage; paid time off commensurate with tenure (vacation and sick time); six weeks of paid maternity leave, two weeks of paid parental leave, and six paid holidays annually. This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law. #J-18808-Ljbffr J.B. Hunt Transport Services, Inc.
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