Digital Workplace Project Manager (AI & End User Computing)

Role: Digital Workplace Project Manager (AI & End User Computing)- Locals only

Location Maddison, NYC -Onsite (look for locals)

Job Summary: We have an urgent requirement for an End-User Computing Project Manager to lead the global rollout of AI-related tools.

The role is based in New York City and requires four days per week in the office. This could be a long-term engagement, with an immediate start preferred.

Basic requirements:

• 10+ years of experience
• End-user computing experience
• Experience rolling out AI-related tools
• Ability to work from the New York City office four days per week
• Available to start as soon as possible

Must have - To clarify, the client is seeking someone with a strong End User Computing (EUC) background who can also lead the organization-wide adoption and rollout of AI workplace tools such as Microsoft Copilot and Claude. Candidate assessments should therefore go beyond core EUC expertise and validate experience in AI enablement, digital workplace transformation, change management, governance, security, user adoption, and enterprise-scale AI deployments, including stakeholder management, compliance, training, and business value realization.

Digital Workplace Project Manager for Workplace AI initiatives

Member of the Digital Workplace PMO team responsible for medium & large scale global end-user facing project implementations & platform changes

Assist the Workplace AI Program Manager with the strategy, planning & deployment of a firmwide program, with independent management of defined projects including Microsoft CoPilot improvements, new agent releases & Claude Enterprise or equivalent rollouts

Standard IT Project Management duties such as:

o Leading multiple project teams in a Hybrid environment using tools such as Azure Dev Ops (ADO) for work management, as well as traditional Waterfall project processes/ tools

o Creation/ upkeep of deployment schedules

o Management of both project and program level risks & issues overcome roadblocks to drive project outcomes

o Regular status reporting for senior management and assisting the program manager for program level oversight/ reporting.

o Work with User Education team on project communications, training & operational support needs for a global user base

Requires:

o Minimum 5 years IT project management experience, ideally in a financial services environment

o Previous experience with the implementation of End-User AI tools in a complex environment essential preferably in financial services

o Excellent communication skills

o Excellent organisational skills

o Comfortable preparing information for higher levels of management

o Ability to cope under pressure

o At least one of PRINCE 2, PMP/PMI and/or Scrum Master qualifications or equivalent

o Previous experience engaging with Microsoft as a vendor a plus

o Microsoft certifications (e.g. CoPilot) a plus