Manager, IT Applications

IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this job​As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.The Engineering domain is an area focused on development, deployment, management, and maintenance of software applications that support business processes and user needs while ensuring reliability, performance, and security. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure.What you'll doCollaborates with Business and IT leadership to determine and communicate organization vision, direction, and work priorities, and drives progress towards technology target roadmapsEnsures that sound agile project management, business analysis, and quality assurance processes are in place and practicedCreates environment for delivery teams to be self-governing organizations who are accountable for their own performance and delivery commitmentsExhibits a desire for continuous learning and sharing of new knowledge within the organizationRemoves roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadershipManages and tracks project/program schedules and budgets with controller(s), as appropriateManages and leads adoption and migration of new and emerging technologiesLeads, develops, and mentors a high performing team of individuals with a diverse range of skills and experiencesMaintains an effective approach on problem solving, multi-tasking, coordinating and schedulingLeads, influences, and upholds technology standards and goals to ensure visibility and predictabilityManages production issues and off-hours support, communication, and coordination, as neededWorks extended hours occasionally, based on the needs of the project and the operationTravels, as requiredAll you'll need for successMinimum Qualifications- Education & Prior Job ExperienceBachelor's degree in Technology, Information Systems, Finance, or Accounting, or related technical discipline, or equivalent experience/training5 years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies3 years of experience leading projects or teams, either formally or informallyPreferred Qualifications- Education & Prior Job ExperienceMaster's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/trainingAirline industry experience, including business process and supporting technologySkills, Licenses & CertificationsExperience in managing, supporting, and delivering 'mission-critical' projects/migrationsProven ability to handle multiple projects/work streams and demands efficientlyExperience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situationsLeads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved uponExcellent communication skills to present to executive management and emphasize the intersection of business and technologyDelivery leadership in an Agile environment: Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environmentsAbility to thrive in a sense-of-urgency environment and leverage best practicesWorking knowledge and experience in a technical environmentExperience managing financial budgets a plusWhat you'll getFeel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and moreFeel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.