Service Center Specialist - IT Helpdesk & Knowledge Base
247Hire
247Hire is seeking a Service Center Representative I in Chicago who will respond to inquiries and provide guidance to employees. The role requires strong communication and customer service skills, with the need to collaborate with team members. Key responsibilities include resolving inquiries, ensuring compliance with data rules, and supporting system-wide initiatives. Ideal candidates will have general IT support experience and be able to follow established knowledge bases. #J-18808-Ljbffr 247Hire
$53k
...acquisition, and life cycle management for IT hardware and deploy end-user system images... ...for customer engagement, support end-user service requests, and monitor and triage site-... ...activities by coordinating with the Global Service Center (GSC) to manage ticket queues, resolve...SuggestedFull timeLocal areaRemote work$95k - $115k
...the Manager of Voice Services and Operations, the... ...Desk Support Specialist administers and coordinates... ...and Medical Center, including on-premise and cloud-based telephony, conferencing... ...to colleagues and IT leadership as needed... ...documentation, knowledge base articles, and...SuggestedWork experience placementWork at officeFlexible hours$6,460 per month
...Illinois Department of Human Services (DHS) Division of... ...Services Disability Resource Center at CMS.DisabilityResCen... ...decisions are not made based on an applicant’s wage... .... If you possess these knowledges, skills, abilities, and... ...(DolT) is the state's IT agency delivering an...SuggestedPermanent employmentFull timeContract workH1bWork at officeRemote workMonday to FridayFlexible hoursNight shift1 day per week$6,135 per month
...Department of Human Services (DHS) Division of... ...Resource Center at CMS.DisabilityResCen... ...decisions are not made based on an applicant’s... ...Career Services Specialist position is part of... ...Career Services Team. It actively works... ...professional judgement and knowledge of apprenticeship...SuggestedPermanent employmentFull timeContract workFor contractorsApprenticeshipH1bWork at officeMonday to FridayFlexible hoursNight shift$118.3k - $207.4k
...oriented Customer Trust & Assurance IT Security Manager with broad, cross... ...including the customer trust center, providing customers with self-service access to relevant security, privacy... ...Documentation: Maintain and update a knowledge base of our security posture, including...SuggestedFull timeWork at office- ...We are seeking a dynamic IT Service Delivery Lead to serve as the critical... ...and our Shared Service Center IT organization. This role manages... ...infrastructure to cloud-based solutions Eliminate physical... ...Strong ability to maintain knowledge bases, standards, and audit documentation...Full timeContract workLocal area
- ...are on the lookout for an Associate Service Desk Specialist to join our team. This role focuses on... ...hardware, including Windows/Mac builds, and knowledge of Microsoft Windows and Office 365.... ...for agency software and other 'IT to User' training ~ Lift and carry...Work at officeRemote workFlexible hoursNight shift
$25 - $30 per hour
IT Support Administrator (Service Desk/Desktop Support) Position Overview We are seeking an IT Support Administrator... .... This role supports a global user base across Windows, macOS, mobile... ...technical documentation and knowledge base articles. * Collaborate with infrastructure...Contract workTemporary work- ...agency committed to providing services for adults with intellectual... ..., our members receive person-centered services aimed at improving... ...form of discrimination and/or based upon a person’s legally protected... ...are representative of the knowledge, skill and/or ability...Temporary workWork at officeLocal areaWork from homeMonday to Friday
$57.5k - $79.2k
Overview The Service Desk Specialist provides virtual IT support to firm employees (staff and attorneys) via phone... ...matters. It’s the chance to use your knowledge to shape what’s ahead. To share, to... ...additional contingent compensation based on an array of factors, including...Work experience placementRemote workAll shiftsMonday to FridayShift work- INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART-TIME MALCOLM X COLLEGE Malcolm X College is currently seeking a part-time IT ServicesAssociate for the Information Technology Department... ...two years of related work experience. Knowledge and experience with supporting both...Hourly payPart timeWork experience placementLocal areaRemote work
$18 - $19 per hour
...Office Services Specialist Chicago, Illinois, United States Field Support... ...be same-day assignments based on unscheduled call-outs needing... ...the Office Services Center area in a neat and orderly fashion... ...skills. Working knowledge of MFD (Multi-Functional Device...Full timeTemporary workPart timeWork experience placementWork at officeImmediate start- ...Job Description The Service Center Representative I will actively listen... ...intake procedures, policies, knowledge management systems, and reference... ...the appropriate team members based on complexity using case... ...Epic-related calls. General IT support experience. Intake and...Immediate start
- A leading law firm is seeking a Service Desk Specialist to provide virtual IT support via phone, email, and chat in a fast-paced environment. The role requires strong customer service skills and proficiency in communication to assist firm employees. The ideal candidate...Remote jobShift work
$180.4k - $324.7k
...potential. The Director, Global Service Delivery (SD) is a senior... ...ITSM frameworks (ITIL) and IT governance practices (COBIT... ...enterprise scale. Demonstrable knowledge of data center operations and management,... ...role with flexibility on base location. Regular international...Worldwide- ...manufacturing, repair, or design services, and takes the lead on... ...applying in-depth knowledge of professional... ...enables critical data center infrastructure for AI,... ...Equipment, and HealthTech. It is engineering led, with... ...recruitment agencies or fee based recruitment services....Contract workWork at officeLocal areaRemote workWorldwideShift work
$137.4k - $233.6k
...wealth management, asset servicing, asset management and... ...years of experience in IT Operations, Infrastructure... ...teams.Strong knowledge of public cloud platforms... ...good faith estimate of base pay. Northern Trust provides... ...please email our HR Service Center at ****@*****.***,...Permanent employmentFull timeContract workH1bWorldwideFlexible hours- ...Automotive Service AdvisorVictory Automotive Group is family owned... ...DescriptionThe Service Advisor is the center of communication for service/... ...a road testMaintains current knowledge of vehicle operation,... ...Pay Based on ExperienceMedical BenefitsPaid...
$137.4k - $240.4k
...provide innovative financial services and guidance to the... ....- Collaborate with IT teams to adopt modern deployment... ...environments.- Strong knowledge of ITIL, COBIT, and... ...technologies and cloud-based solutions.- Proven... ...please email our HR Service Center at ****@*****.***...Flexible hours$75k - $90k
...The Growing Health Counseling Center is actively seeking a... ...vital outpatient social work services to children, families, and educators... ...and the delivery of evidence-based practices. We serve a diverse... ...and support frameworks. \n Knowledge of local community resources...Remote jobFull timeLocal area- ...Service Specialist Location: Chicago, IL Duration: 6 Months CTH Job Schedule... ...of a block of business as it relates to in force policy management... .... This includes working knowledge of policy information, claims... .... Build trust-based working relationships with broker...Contract workWork experience placementWork at officeRemote workHome office
- ...Senior Manager, Risk Advisory Services is responsible for managing and... ...the development of risk-based audit plans as well as ensures... ...firm personnel Qualifications, Knowledge, Skills and AbilitiesEducation... ...a plusSolid grasp of general IT control conceptsExcellent people...Contract workWork at office
$100k
...Description Job Description SERVICE ADVISORS NEEDED! *Located... ...of the largest Honda Service Centers in all of Illinois and... ...rapport with customers. Strong knowledge of automotive service and... ...Competitive compensation package based on experience and performance...Work at officeRelocation packageFlexible hours$85k - $100k
81 North is a leading national technology services and staffing firm with over 30 years of success... ...our presence in the Chicago market . Base pay range $85,000.00/yr - $100,000.00/yrp>... ...What We’re Looking For Proven success in IT staffing or consulting sales, ideally focused...Full timeRemote workFlexible hours$153.8k - $249.9k
...make an impact?The Director-Network Service Management and Operations (NSMO) Center of Excellence (COE) is responsible... ...delivery. This leader serves as the IT steward for the platforms and data... ...range reflects the minimum and maximum base salary. Actual offers will be based...Temporary workWork experience placement$100k - $140k
...technology, workforce, and managed service solutions supporting critical... ...organizations, they deliver specialist services that help customers... ...veteran status, marital status, or based on an individual's status in... ..., workforce solutions, IT staffing, service desk, or service...Permanent employmentContract workLocal area- ...well as unique travel benefits to explore the world. Customer Service Representative, Passenger Service Passenger Service O'Hare Int'... ...training will start on Aug 24th, 2026) Customer Service Contact Center, the Americas Torrance, CA, the USA Must be legally eligible to...Work experience placementWorldwideAll shiftsFlexible hoursShift workWeekend workAfternoon shiftEarly shift
- Automotive Service Advisor Victory Automotive Group is family owned... ...The Service Advisor is the center of communication for service/... ...road test Maintains current knowledge of vehicle operation, warranties... ...Competitive Pay Based on Experience Medical Benefits...
$100k - $139k
...innovative software and services that make us... ...customers and Sales receive. It’s a role for someone who... ...including: Insurance industry knowledge or experienceExperience... ...package that centers our teammates and helps... ...Our targeted starting base salary in the United States...Remote workFlexible hours$48k - $72k
...innovative wealth management, asset servicing, asset management and banking... ...and imaged.Develops a strong knowledge of the various business... ...is a good faith estimate of base pay. Northern Trust provides... ...please email our HR Service Center at ****@*****.***, or alternatively...Work experience placementH1bWorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Center Specialist - IT Helpdesk & Knowledge Base. Be the first to apply!
- health service specialist Chicago, IL
- office service associate Chicago, IL
- patient service specialist Chicago, IL
- flight service specialist Chicago, IL
- support services associate Chicago, IL
- food service officer Chicago, IL
- service administrator Chicago, IL
- human services specialist Chicago, IL
- honda service advisor Chicago, IL
- public service officer Chicago, IL



