Service Center Specialist - IT Helpdesk & Knowledge Base
247Hire
247Hire is seeking a Service Center Representative I in Chicago who will respond to inquiries and provide guidance to employees. The role requires strong communication and customer service skills, with the need to collaborate with team members. Key responsibilities include resolving inquiries, ensuring compliance with data rules, and supporting system-wide initiatives. Ideal candidates will have general IT support experience and be able to follow established knowledge bases. #J-18808-Ljbffr 247Hire
- ...acquisition, and life cycle management for IT hardware and deploy end-user system images... ...for customer engagement, support end-user service requests, and monitor and triage site-... ...activities by coordinating with the Global Service Center (GSC) to manage ticket queues, resolve...SuggestedFull timeLocal areaRemote work
$70k - $100k
Top tier construction company Seeks an IT Services Specialist About Our Client A company in the... ...disability, veteran status, marital status, or based on an individual's status in any group... ...and resolving IT issues. Knowledge of IT service management tools and processes...SuggestedLocal area- ...agency committed to providing services for adults with intellectual/... ..., our members receive person-centered services aimed at improving... ...form of discrimination and/or based upon a person’s legally protected... ...are representative of the knowledge, skill and/or ability...SuggestedTemporary workWork at officeLocal areaWork from homeMonday to Friday
$23 - $30 per hour
...2026-8465 Job Summary The Service Desk Specialist II provides quality technology... ...and maintain general knowledge of major client systems including... ...managed services, outsourced IT, or consulting environment... ...experiences. The estimated base pay range for this role is $...SuggestedHourly payTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hoursShift work2 days per week- ...Overview NerdsToGo is a technology services company providing computer repair, managed IT support, and help desk services... ...them to the appropriate technician based on skillset, workload, and... ...Manage experience is a strong plus) Knowledge of Windows and Mac OS troubleshooting...SuggestedFull timeDay shift
- ...headquartered in Chicago, seeks a System Administrator to support IT and OT in a Microsoft Windows-based environment. You’ll be the final escalation point for Service Desk incidents, operating across control center, corporate, and remote sites with day shift coverage and...Remote workDay shift
- ...and global insurance solutions to U.S.-based multinational and middle-market companies... ...and contribute to long-term success. The IT Service Delivery Lead is responsible for... ...user support, user lifecycle processes, knowledge management, and managed service providers...Start working todayWork at officeShift work
- Wipfli is seeking a Service Desk Specialist II to provide quality technology support to firm clients with a high degree of customer satisfaction... ...resolving hardware and software issues, maintaining knowledge of major client systems, and assisting others with training...Work at officeShift work
- Job Description The Service Center Representative I will actively listen... ...intake procedures, policies, knowledge management systems, and reference... ...the appropriate team members based on complexity using case... ...Epic-related calls. General IT support experience. Intake and...Immediate start
$19 - $22 per hour
...SRCUS002378 Description Customer Service Representative Location:... ...Final offers are determined based on a variety of factors including... ...to join our Customer Service Center team in Chicago. The ideal... ...approach. Maintain a working knowledge of Moody's ministries, websites...Hourly payFull timeWork at officeMonday to Friday- A family-oriented technology firm is looking for an IT Service Desk Specialist in Chicago, IL. This role involves maintaining operational baselines for workstations, providing technical support, and ensuring compliance with cybersecurity standards. The ideal candidate...
$137.4k - $240.4k
...provide innovative financial services and guidance to the... ....- Collaborate with IT teams to adopt modern deployment... ...environments.- Strong knowledge of ITIL, COBIT, and... ...technologies and cloud-based solutions.- Proven... ...please email our HR Service Center at ****@*****.***...Flexible hours$173k
...while supporting the Firms client service principles of excellence... ...Chicago office as a Manager: IT Services. The Manager: IT... ...Incident Request Problem Change and Knowledge Management processes in... ...knowledge Drive knowledge base coverage and first-contact resolution...Full timeContract workWork at officeLocal areaShift work- ...Administrator / Self-Service Specialist to manage and improve... ...experience, service catalog, knowledge content, ticket-... ...recommend new content based on incident trends, customer... ...administration, IT service management, service... ..., or Employee Center capabilities....Contract workFor contractorsLocal areaRemote workShift work
$80k - $90k
...Talent, Celsior (technology services), and GenSpark (... ...background in Staffing, IT Consulting, Technology... ...COMPENSATION: The base pay for this position ranges... ...depending on job-related knowledge, skills, and experience... ...support via our development centers – from a single...Full timeContract work- A technology services company in Chicago is searching for a full-time Service Coordinator / Level... ...candidate should have at least 2 years of IT support experience, exceptional... ...including health insurance and a performance-based bonus. #J-18808-Ljbffr NerdsToGo of Chicago...Full time
- ...Charter Steel is a premier steel service center distributing premium ferrous metals. Value added... ...Charter Steel serves a diverse customer base. Our metal can be found in the... ...customer service experience preferred. Knowledge, Skills, and Experience: Proficient in...Full timeCasual workWork at officeLocal area
$85k - $100k
81 North is a leading national technology services and staffing firm with over 30 years of success... ...our presence in the Chicago market . Base pay range $85,000.00/yr - $100,000.00/yrp>... ...What We’re Looking For Proven success in IT staffing or consulting sales, ideally focused...Full timeRemote workFlexible hours$20 per hour
## Service SpecialistApply: USA-Chicago-IL: Full time:... ...Our capabilities include IT and technology... ...Descriptio**nThe Service Specialist at Opensity Solutions is... ...print, and scan requests based on written instructions... ...maintained environment.**KNOWLEDGE, SKILLS & ATTRIBUTES:**...Hourly payFull timeWork at officeFlexible hours- Automotive Service Advisor Victory Automotive Group is family owned... ...The Service Advisor is the center of communication for service/... ...road test Maintains current knowledge of vehicle operation, warranties... ...Competitive Pay Based on Experience Medical Benefits...
- Baird's Global Investment Banking (GIB) is hiring a Knowledge Services Operations Assistant to support investment bankers with research, market intelligence, and data needs in a fast-paced environment. The role blends operations, technology, and knowledge management with...Work at officeRemote workMonday to Friday
- Automotive Service Advisor Company Description Victory Automotive... ...Description The Service Advisor is the center of communication for service/... ...road test Maintains current knowledge of vehicle operation,... ...Competitive Pay Based on Experience Medical Benefits...
$80k - $90k
...Talent, Celsior (technology services), and GenSpark (... ...background in Staffing, IT Consulting, Technology... ...COMPENSATION: The base pay for this position ranges... ...depending on job-related knowledge, skills, and experience... ...support via our development centers – from a single...Contract work$61.5k - $98.3k
...wealth management, asset servicing, asset management and... ...Trust. Qualifications Knowledge of trust/custody operations... ...email our HR Service Center at ****@*****.***,... ...good faith estimate of base pay. Benefits retirement... ...learning and development. It is the policy of The...H1bWork at officeLocal areaWork from homeWorldwideFlexible hours$21.64 - $30.29 per hour
...Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office... ...at an alternate approved location based on government direction or operational... ...Perform routine tasks which require knowledge of GSA Fleet and STR procedures...Hourly payContract workTemporary workWork at officeRemote work- ...diagnostic testing, information, and services to help them make better... ...clear dedication to service. It’s about providing clarity and... ...accounts. \n \n This is a field-based sales role covering the... ...needed)\n Maintain a breadth of knowledge of all connectivity products \...Work experience placementImmediate start
$75k - $95k
...corridor) Compensation: $75,000 – $95,000 Base Salary + Uncapped Commission (Target... ...Account Executive – Managed IT Services . Known for decades of excellence in... ...disaster recovery, cloud readiness, and helpdesk support. Solution Architecture Partnership...Permanent employmentFull timeWork at officeLocal area- ...DecisionPoint seeks a Senior ITSM / Service Management Lead to own the... ...-wide leadership for IT service-management governance,... ...change, release and deployment, knowledge, and service-validation processes... ...catalogs, dashboards, knowledge bases, automation, and reporting...Contract workFor contractorsFor subcontractorLocal areaRemote work
$63.3k - $79.1k
...Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to... ...use of the fitness center Community volunteer opportunities... ...preferred General knowledge of all hotel departments... ...range for this position, based on experience, is $63,300....Work at officeLocal areaFlexible hours- ...The Gateway Chapter’s Career Center provides information on employment opportunities... ...Louis, visit Director of Research and Knowledge Services Job Posting Sep. 2, 2026... ...services, including cost recovery, matter-based research support, billable service models...Full timeTemporary workWork at officeRemote work
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