ACA Health Insurance Sales Agent

ACA Health Insurance Sales Agent

Miami, FL Full-time

Position Overview

UniVista Insurance is seeking motivated and customer-focused ACA Health Insurance Sales Agents to join our growing team in Miami, Florida. In this role, agents will assist individuals and families in selecting Affordable Care Act (ACA) compliant health insurance plans through inbound and outbound phone sales. The ideal candidate is goal-driven, compliance-oriented, and passionate about helping clients understand their healthcare options.

(On-site / Hybrid based on business needs)

Key Responsibilities

• Handle inbound and outbound calls to educate consumers on ACA health insurance plans and perform compliant cross-selling of ancillary products within the UniVista Insurance ecosystem based on customer needs and eligibility
• Assist clients in determining eligibility for ACA plans, subsidies, and Special Enrollment Periods
• Comply with all CMS, ACA, state, and carrier marketing and sales regulations, as well as UniVista Insurance policies and procedures, including required training, quality assurance standards, and call monitoring protocols.
• Conduct needs assessments to recommend suitable health insurance coverage
• Accurately complete insurance applications and enrollment processes
• Maintain its full compliance with CMS, ACA, and carrier regulations
• Meet or exceed individual sales goals, call metrics, and quality standards
• Document all customer interactions clearly and accurately in CRM systems
• Stay current on ACA guidelines, carrier offerings, and underwriting rules
• Provide exceptional customer service before, during, and after enrollment
• Work collaboratively with supervisors, QA teams, and compliance departments

Work Environment

• Tele-sales role with structured schedules, including peak enrollment periods
• Performance-driven, team-oriented culture in Miami

About Us

We are a fast-growing, bilingual insurance agency serving clients across Florida and Texas!. Our team helps families and businesses protect what matters most through auto, home, life, and commercial insurance solutions built around each client's needs.

We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.

Why Join Us

We know talented bilingual professionals have options. Here is what makes us different:

• Real base pay Competitive salary based on your experience and license
• Medical Insurance Comprehensive health coverage for you
• Dental & Vision Full dental and vision plans included
• Supplemental Plans Voluntary supplemental options available
• Basic Life Insurance Company-paid life insurance policy
• 401(k) with Match We invest in your retirement savings too
• Paid Time Off 1 week PTO to start, growing with tenure
• Sick Time Dedicated sick time, separate from your PTO
• Performance Bonus Structured plan tied directly to your results
• Employee Referral Program Earn rewards for bringing great talent in
• Career Growth Path CSR ? Licensed Agent ? Team Lead ? Manager ? Owner
• Training & Development Ongoing sales, product, compliance & customer service training

OUR CORE VALUES "The harder we work, the luckier we are."

PROTECT We ensure the safety of our communities with robust, comprehensive insurance options. HELP Our agents provide swift, personalized support to guide every client through their options. PROMOTE We invest in our workforce with career paths and training for aspiring agents. BUILD Every client relationship is built on trust and transparency, tailored to individual needs. EDUCATE & GUIDE We empower clients to make informed insurance decisions with clarity. PROVIDE Affordable, innovative insurance solutions made accessible through tools like our app.

Ready to Make Your Move?

We are building a team of motivated bilingual professionals who want their effort to show in their paycheck.

Apply today. Interviews scheduled promptly. Bring your license, your drive, and your ambition.

Note: The above statements describe the general nature of the job and are not an exhaustive list of duties. UniVista Insurance is an equal opportunity employer. Employment is subject to qualifications, references, and background check.