Support Operations Expert - Fully Remote | Upto $120/hr
$120 per hourMercor
About the role
We are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject‑matter expertise to grade outputs.
This is a remote, hourly engagement.
Requirements (must have)
- 5+ years of relevant professional experience in Customer success / support operations.
- Native or professional fluency in English.
- Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).
Preferred (nice to have)
- Advanced degree (Master's or higher) from a reputable institution.
What you’ll do
- Evaluate AI-generated artifacts against domain‑specific quality rubrics.
- Identify factual, aesthetic, and presentation errors.
- Provide clear, structured written feedback.
Vacancy posted 2 hours ago
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