Field Service Technician

Minimum Experience: 2+ years of Field Support Services / Desktop Support experience

Key Responsibilities:

Provide on-site technical support, installation, and troubleshooting for workstations and other end-user devices

Perform preventive and corrective maintenance

Provide end-user support and maintain service documentation

Manage assets, tools, and inventory

Collaborate with support teams to resolve end-user issues

Participate in the FSO on-call rotation

This is a fully on-site position

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to View email address on click.appcast.io for investigation.