Social Service Assistant

Job Description

Job Description

A leading Healthcare facility is seeking a compassionate and organized Social Services Assistant (SSA) to join our team. The Social Services Assistant will support the Social Services Department in meeting the psychosocial, emotional, and social needs of our residents while helping residents and families navigate their stay and access appropriate resources.

Job Responsibilities

• Assist the Social Services Director with the daily operations of the Social Services Department
• Provide support to residents and families regarding adjustment to the facility, changes in condition, and other social or emotional concerns
• Assist with psychosocial assessments and gathering information for resident care plans
• Participate in care plan meetings and interdisciplinary team meetings as directed
• Assist with discharge planning and coordinate resources to support safe transitions
• Maintain accurate and timely documentation in accordance with facility policies and regulatory requirements
• Assist residents and families with accessing community resources and services
• Communicate resident and family concerns to the Social Services Director and appropriate members of the care team
• Help coordinate resident activities, appointments, referrals, and other services as needed
• Maintain confidentiality and protect resident rights and privacy
• Develop positive relationships with residents, families, staff, and community providers
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Previous experience in social services, healthcare, long-term care, or a related field preferred
• Associate or Bachelor's degree in Social Work, Human Services, Psychology, or a related field is a plus
• Strong communication and interpersonal skills
• Compassionate and professional approach when working with residents and families
• Strong organizational and documentation skills
• Ability to work effectively as part of an interdisciplinary team
• Basic computer skills and ability to learn facility software systems
• Knowledge of skilled nursing or long-term care is preferred

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Life Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• 401(k) Retirement Savings Plan
• On-Demand Pay Option
• Paid Time Off (PTO)
• Tuition Reimbursement Program

Join our team!

If you are passionate about supporting residents and their families and want to make a meaningful difference in a skilled nursing environment, we encourage you to apply now!