SOAR Benefits Specialist

Job Description

Job Description

SOAR Benefits Specialist
COME GROW WITH US!
South County Mental Health Center, Inc., private non-profit behavioral healthcare provider serving south Palm Beach County from our headquarters in Delray Beach, Florida. Since 1974, we’ve been dedicated to delivering high-quality, compassionate behavioral health care to individuals and families of all ages and incomes.  

At SCMHC, we take a community-centered approach to care, offering a wide range of services — from crisis screening and mobile response to outpatient therapy, psychiatric support, and tailored programs for children, adults, and families. Our team works together to support client well-being and independence while advocating for services in the least restrictive environment.  

Whether on-site or in the community, we strive to make a meaningful difference in the lives of those we serve — and we’re looking for passionate professionals to join us in that mission.

PURPOSE
The SOAR Benefits Specialist assists individuals with serious mental illness and other vulnerabilities in applying for federal disability benefits using the SSI/SSDI Outreach, Access, and Recovery (SOAR) model. This role is client-focused and combines direct service, advocacy, and detailed documentation to help clients successfully navigate the disability benefits process.

RESPONSIBILITIES
Direct Client Care

• Engage individuals in need of services and identify potential SOAR candidates
• Complete SSI/SSDI applications through in-depth client interviews and documentation
• Gather and organize medical records and supporting evidence for applications
• Write comprehensive SOAR Medical Summary Reports
• Accompany clients to Social Security Administration (SSA) appointments as needed
• Maintain communication with SSA regarding application status
• Coordinate with medical providers, psychiatrists, and specialists to obtain required documentation
• Refer and connect clients to community resources including housing, mental health, substance use, primary care, and transportation services

Documentation & Administrative Responsibilities

• Maintain accurate and timely case records, progress notes, referrals, and assessments
• Participate in required training, certifications, and weekly team meetings
• Perform other duties as assigned to support program operations

QUALIFICATIONS
Minimum Qualifications

• Bachelor’s degree in human services
• One or more years’ experience in mental health field
• Valid driver’s license and ability to be insured

Preferred Qualifications

• Two (2) years of experience in the mental health field

KNOWLEDGE & SKILLS

• Knowledge of mental health and substance use disorders and clinical approaches
• Strong written, verbal, and interpersonal communication skills
• Ability to build rapport and conduct effective interviews with a diverse population
• Strong organizational skills and attention to detail
• Ability to collaborate with internal teams and external community partners
• Familiarity with federal and state public benefits programs and/or SOAR is a plus
• Ability to understand and comply with confidentiality laws, client rights, ethical standards, and abuse reporting requirements

PAY AND HOURS
This is a full-time M-F position paying $22.00 per hour, with eligibility for the full benefits package.

WHY WORK HERE
We believe taking care of our team is essential to the care we provide. Our comprehensive benefits package includes paid time off; health, dental, and vision insurance; life and long-term disability coverage; and additional voluntary benefits. We also offer a 401(k) with company match to help you plan for the future.

Apply now.

Because of the work we do in the community, a full background check is required for all staff.

We are a drug free employer.

South County Mental Health Center, Inc is an EOE.

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