Clinical Program Coordinator - Primary Care Shepard Park

Job Description Clinical Program Coordinator (Nursing) - Primary Care Shepard Park – (260000WJ) The Clinical Program Coordinator will successfully complete hospital and nursing orientation at CNMC. The Coordinator will coordinate nursing care and services for patients and family members in specific healthcare specialty encounters via telephone, electronic, in-person, and/or mail. The Coordinator will consult with physicians and other providers to resolve health concerns. All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC supports the development of RN relationships within the community, especially those related to community health and well being. The Coordinator is responsible for leading the activities of the patient care delivery team for a specific patient population, providing continuous accountability to assess, plan, implement and evaluate clinical care and ensuring continuity of care is maintained. Qualifications Minimum Education : Bachelor’s Degree (Required) Minimum Work Experience : 5 years of nursing experience (Required) Minimum of one year recent pediatric experience in a comparable setting (Required) Minimum of 1 year of demonstrated nursing leadership experience (e.g., charge nurse, educator, preceptor, council chair/member, advancement on the clinical ladder or comparable positions) (Required) Functional Accountabilities Professional Practice Participate in/support Shared Nursing Leadership. Contribute to the sustainability and advancement of nursing excellence which translates into ongoing Magnet designation. Participate and contribute to internal/external committees, professional organizations, community activities. Accountable to support/participate in the Division of Nursing’s performance improvement process. Identify, define, and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice. Integrate evidence-based practice and research into practice. Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes. Safety Speak up when team members exhibit unsafe behavior or performance. Continuously validate and verify information needed for decision making or documentation. Stop in the face of uncertainty and take time to resolve the situation. Demonstrate accurate, clear and timely verbal and written communication. Actively promote safety for patients, families, visitors and co‑workers. Attend carefully to important details—practice Stop, Think, Act and Review to self‑check behavior and performance. Patient & Family–Centered Care Plan to consult and collaborate with patients, families, physicians, nurse practitioners, physician assistants, and other professional colleagues; involve patients and families in shared decision‑making; advocate for patient and family; access relevant health services. Responsible and accountable for clinical care for specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable evidence‑based nursing interventions; provide complete documentation of care. Use the nursing process in the clinic setting and in tele‑health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data. Provide health education based on patient/family learning preferences throughout a patient’s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes. Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care. Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in development of patient care policies and protocols. Resources and Work Environment Establish and maintain medical equipment and supplies, and promote safe and effective use of equipment. Ensure regulatory requirements are met and area is in a constant state of readiness; keep updated on health informatics systems such as diagnosis and treatment technology linked to patient care. Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost‑effective and safe manner. Enhance knowledge, skills and abilities in clinical, legal, regulatory and cultural competence related to patient population and community. Employ effective collaboration to create, promote, and maintain an environment that supports successful partnership and high‑performance team outcomes. Partners for Excellence Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes. Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross‑coverage of other areas to provide clinical care when special needs arise. Direct the flow of patients and staff to assure patients are adequately managed and the care environment runs smoothly. Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as per state practice act/guidelines and CNMC job descriptions. Communicate and escalation of clinical/administrative issues as appropriate to levels of individuals assigned for resolution. Participate in peer review for staff. Organizational Accountabilities Organizational Commitment/Identification Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication Demonstrate collaborative and respectful behavior. Partner with all team members to achieve goals. Receptive to others’ ideas and opinions. Performance Improvement/Problem‑Solving Contribute to a positive work environment. Demonstrate flexibility and willingness to change. Identify opportunities to improve clinical and administrative processes. Make appropriate decisions, using sound judgment. Use resources efficiently. Search for less costly ways of doing things. Primary Location District of Columbia‑Washington Other Locations District of Columbia‑Washington Work Locations CN Hospital (Main Campus), 111 Michigan Avenue NW, Washington 20010 Job Information Type: Nursing Organization: Children's Hospital Position Status: R (Regular) – FT – Full‑Time Shift: Day Work Schedule: 8:00 am – 4:30 pm Salary Range: 82347.2 – 137238.4 USD Childrens National Hospital is an equal‑opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster and the pay transparency policy are available here. Childrens National Hospital maintains a drug‑free work environment. Recreational and medical marijuana are legal in the District of Columbia, but the hospital enforces a drug‑free workplace in accordance with its policy. #J-18808-Ljbffr