Credit and Collections Analyst I

Collections Team Assistant

This junior level position is responsible for assisting with collection efforts by using the established strategies and processes. This role will include administrative tasks (such as invoice delivery and problem/dispute resolution research) for the overall Collections team by aiding in special projects and other tasks. Much of the collection efforts will be via email and escalation to a more experienced Credit - Collection Analyst for more complex situations. Knowledge of systems used in Accounts Receivable are needed in this role.

Essential Functions:

• Collect past due balances on accounts by working with the customers and account managers
• Properly document all problem/disputes on monthly aging report and within the company's billing systems

Relevant Work Experience:

0 to 2 years in related field

Education:

Four years of High School or equivalent

Special Knowledge, Skills and Abilities:

• Effective written and verbal communication skills
• Effective time management skills and strong attention to detail

Supervisory Responsibility:

This position does not have any supervisory responsibilities