Manager, Technical Training

Manager, Technical Training

Launch Your Career with Cook Systems

Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.

At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!

Summary:

We are seeking an experienced IT Training Manager to spearhead our IT training life cycle. This role involves conducting needs analysis, developing training strategies, and delivering comprehensive training programs for IT professionals and end-users. The ideal candidate will manage skills development processes, ensuring a technical learning environment that maximizes technology capability.

Responsibilities:

• Manage the IT training life cycle, including needs analysis and training program development.
• Implement and manage skills management and competency development processes for IT staff and end-users.
• Coordinate services to identify business and training drivers and analyze related roles, skills, and competencies.
• Lead skill gap analysis and collaborate with IT to prioritize training needs.
• Ensure the organization has a robust technical learning environment.
• Oversee curriculum and courseware development to address skill gaps for IT professionals and end-users.
• Manage the selection and usage of training delivery systems and certification/testing methods.
• Measure training ROI and pilot new training techniques to enhance effectiveness.

Required Skills:

• Bachelor's Degree in Instructional Technology, Computer Science, Information Systems, Education, or a related field, or equivalent work experience.
• Minimum of 7 years of experience in Training, including curriculum development for IT and instructional technology.
• At least 2 years of experience in training management.
• Proven ability to manage and mentor supervisors, project leads, and technical staff.
• Experience as a project leader and subject matter expert on multiple complex projects.
• Strong communication skills to report to senior management, including Corporate Training Officer, IT COO, or CIO.

At Cook Systems, we don't just offer jobs—we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family's security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months—because long-term success deserves a strong foundation.

At Cook Systems, you're not just an employee—you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.