Attendant | Food Truck

Concession Truck Attendant

The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events.

This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Responsibilities:

• Greet guests with enthusiasm and professionalism, creating a welcoming and high-end first impression
• Take food and beverage orders efficiently while guiding guests through menu offerings, including alcohol selections
• Deliver a quick, engaging overview of the concept and ordering process (1520 seconds)
• Prepare and serve concession-style food items according to brand standards
• Pour and serve alcoholic beverages in compliance with all laws and hotel policies
• Maintain clean, organized, and well-stocked workstations at all times
• Monitor product quality, freshness, and presentation
• Verify guest IDs and ensure all alcohol service follows Texas state laws and responsible service guidelines
• Recognize signs of intoxication and escalate concerns appropriately
• Maintain awareness of surroundings in an open public environment
• Manage lines and guest flow with a sense of urgency while maintaining a calm, upscale demeanor
• Communicate accurate wait times and keep guests informed
• Coordinate with team members to ensure timely order preparation and delivery
• Operate POS system accurately for all transactions
• Handle cash and card payments responsibly
• Balance receipts and report discrepancies as required
• Uphold a polished, luxury appearance and attitude

Qualifications:

• Previous experience in food service, concessions, bars, or hospitality preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced, outdoor environment
• Basic math and cash handling skills
• Experience in high-end quick-service or lifestyle hospitality concepts
• Familiarity with craft cocktails, beer, and wine
• Must meet legal requirements to serve alcohol in Texas
• Must have unexpired Food Handlers and TABC or obtain upon hire.
• Outgoing personality with strong social awareness
• Ability to create memorable micro-interactions with guests

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

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