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Senior Manager, Digital CX Insights & Analytics

Abbott

Abbott is seeking a strategic and data‑driven Senior Manager, Digital Insights and Analytics to elevate the enterprise Customer Experience Index (CEI) and scale Voice of Customer (VoC) capabilities. You will embed an insight‑led approach to improve engagement, satisfaction and business outcomes across marketing, product, and digital teams. You will design end‑to‑end journey maps, apply advanced analytics, and lead cross‑functional initiatives to prioritise CX improvements, while partnering #J-18808-Ljbffr Abbott

Vacancy posted 4 days ago
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