UX Strategic Writer and Content Designer, Consumer Audio App

UX Strategic Writer And Content Designer Location: Owings Mills – Maryland, USA, Additional Location: Carlsbad – California, USA Introduction: A Career at HARMAN Lifestyle We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, Revel, Denon, Polk, and Bowers & Wilkins Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience What You'll Be Part Of We are seeking a UX Strategic Writer and Content Designer to shape and drive cohesive product narratives across our connected audio ecosystem. In this role, you will define the content strategy and execution for digital products and platforms, ensuring language is clear, concise, compliant, and aligned with the end-to-end user journey. As a content advocate, you will help set the vision for product language and ensure consistency across multiple platforms and touchpoints. Your work will simplify complex technical concepts, enhance usability, and unify voice and tone across mobile apps, hardware interfaces, onboarding flows, and system-level messaging. While your primary focus will be on iOS and Android mobile applications, you will also contribute to user experiences across AVRs, Hi-Fi devices, headphones, and Bluetooth speakers. You will collaborate across design, research, engineering, product management, legal/compliance, marketing, and customer operations to deliver intuitive, human-centered content at scale. How You'll Make An Impact Drive the end-to-end content strategy and localization requirements for digital products and platforms. Define and maintain cohesive product narratives, voice and tone frameworks, and terminology standards across brands, platforms and languages. Write and edit final in-product copy, including microcopy, onboarding flows, error states, transactional messaging, navigational labels, and system content. Audit, analyze, and strategically refine existing product content to improve clarity, tone, and user comprehension across multiple languages. Develop, document, and maintain scalable content standards, glossaries, governance models, and reusable content components within design systems. Collaborate closely with UX designers, product managers, engineers, researchers, and legal/compliance partners to simplify complex technical or regulated concepts. Participate in user research and usability testing to validate content effectiveness and iterate based on empathy, logic, and data. Advocate for content-first thinking and accessibility best practices, including plain language and inclusive writing. Contribute content directly within Figma and component-based design environments to ensure alignment between design and language. Stay up to date on AI-assisted writing tools, translation workflows, and emerging content design practices. Understand the full technical ecosystem of connected audio products and translate complexity into intuitive, actionable language. What Makes You A Strong Fit 5+ years of experience in UX Content Strategy, Content Design, and UX writing for consumer electronic products (for apps and user guides). Strong portfolio demonstrating the ability to simplify complex subject matter into concise, effective in-product content and microcopy. Proven experience defining high-level content strategy and information architecture for multi-step workflows and product ecosystems. Expert proficiency working within Figma and modern design systems. Experience working with content management systems (CMS), translation tools (e.g., Lokalize), and scalable content models. Demonstrated ability to collaborate cross-functionally and present content rationale to stakeholders. Strong understanding of accessibility standards and plain-language principles. Experience working in technically complex or hardware-connected environments is highly valued. Passion for consumer audio products and connected device ecosystems. Bonus Points If You Have Familiarity with AI writing tools and translation platforms. Experience designing content for mobile apps connected to networked hardware. Knowledge of global localization workflows and terminology management. Understanding of regulatory or compliance-driven content environments. Basic familiarity with iOS and Android platform constraints. Things To Know Willingness to travel 10% domestically and internationally. Willingness to work 3 days per week in the Owings Mills, MD, or Carlsbad, CA office Due to the nature of global infrastructure, you understand that flexibility in working hours is required. Successfully complete background investigation and drug screen as a condition of employment (post-offer). What You Can Expect A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week. Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others) Learning and development opportunities through our award-winning HARMAN University programs Wellness benefits designed to support your overall well-being Tuition reimbursement support Access to the HARMAN campus fitness center and cafeteria, where available An inclusive and diverse work environment that supports both your professional and personal development Pay Transparency $ 78,750 - $ 115,500 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled. HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you're ready to innovate and do work that makes a lasting impact, join our talent community today! Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', '@careers.harman.com' or '@harmanglobal.avature.net' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: View email address on click.appcast.io. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize HARMAN