Luxury Inventory Specialist

Job Description

Job Description

ABOUT BROWN & COMPANY JEWELERS

Brown & Company Jewelers is a premier, family-owned jeweler established in 1974. Offering everything from engagement rings to luxury timepieces and designer fashion jewelry. Brown & Co provides a vast selection, a trusted reputation, and unparalleled service to the city of Atlanta. Our collections feature world-renowned brands such as Rolex, Patek Philippe, Cartier, David Yurman, Marco Bicego, Roberto Coin, and more. Brown & Co also boasts an in-house service department and a distinguished design team to turn your jewelry dreams into reality.

POSITION SUMMARY

The Inventory Specialist supports the daily operations of the inventory department and ensures the accurate handling of merchandise throughout the organization. This role is responsible for maintaining inventory accuracy, processing incoming and outgoing merchandise, supporting interdepartmental workflow and contributing to the exceptional luxury client experience.

KEY RESPONSIBILITIES

INVENTORY MANGEMENT & OPERATIONS

• Receive, inspect and process incoming merchandise accurately and efficiently.
• Verify incoming merchandise against vendor invoices and packing documentation.
• Ensure all merchandise is properly entered, tagged and prepared for sale.
• Manage and process price changes with a high level of accuracy.
• Assist with vendor returns, transfers and inventory reconciliation.
• Maintain organized inventory storage areas and support inventory control procedures.
• Conduct quality control inspections on incoming merchandise to ensure presentation and condition.

SHIPPING & LOGISTICS

• Package, ship and track merchandise for clients, vendors and internal transfers.
• Coordinate pickups and deliveries with shipping carriers and vendors.
• Maintain accurate shipping records and ensure timely follow-up on deliveries and tracking.

CROSS DEPARTMENTAL SUPPORT

• Partner with the Sales Team to provide inventory solutions and support client needs.
• Assist with additional store operations including:
  • Supporting the Service Department
  • Answering incoming phone calls
  • Gift wrapping and presentation preparation
  • General operational support as needed

QUALIFICATIONS

• Bachelor’s degree preferred.
• Legal authorization to work in the United States at the time of application.
• Prior luxury retail experience preferred; jewelry industry experience a plus.
• Strong understanding of luxury retail standards and client service expectations.

REQUIRED SKILLS & COMPETENCIES

• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Customer focused mindset with a passion for luxury goods and exceptional service.
• Ability to work both independently and collaboratively across departments.
• Professional demeanor and strong problem-solving skills.

TECHNICAL SKILLS

• Proficiency in Microsoft Office Suite.
• Ability to learn inventory management and retail operating systems quickly.

ADDITIONAL REQUIREMENTS

• Must be able to travel between Brown & Co’s Roswell and Buckhead Village locations as needed.
• Availability to work retail hours, including nights, weekends, and holidays.
• Flexibility to take on additional responsibilities as required. 

Brown & Co is an equal opportunity employer committed to diversity and inclusion in the workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.