Clinical Case Manager

Clinical Case Manager

Salary Range $32.97 - $38.46 Hourly Position Type Full-Time Non-Exempt

Description

Title: Clinical Case Manager

Unit: Behavioral Health Services

Reports to: Senior Director of Behavioral Health Services Clinical

Status: Full-Time; Regular; Non-Exempt

Salary Range: $32.97 - $38.46 per hour [Approximately $60,000 - $70,000 annually based on experience]

Location: Bronx Criminal Court 215 E. 161st Street Bronx, NY 10451

Days/Hours: Monday – Friday, with rotating remote on call shifts (evening/weekend)

Organization Overview: The Fortune Society, Inc. has been working for over 57 years in service to its mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation's preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Position Summary: The Fortune Society is seeking a participant-centered, strategic thinker to join our agency as we partner with the Bronx Criminal Court (BCC) to launch an innovative new referral-based program for women who are facing charges for non-federal offenses. Working alongside both judicial and non-judicial members of the BCC, and under the supervision of Fortune's Behavioral Health clinical team, the Clinical Case Manager will be responsible for screening women at the point of arraignment to identify those in need of mental health services and/or treatment as well as those who may be victims of human trafficking, sexual exploitation, and/or domestic or sexual violence, and connecting them to services as appropriate.

The Case Manager will serve as the initial point of contact, responsible for candidate screenings and for making appropriate, real-time referrals. The Clinical Case Manager must be able to demonstrate an ability to identify primary treatment/intervention needs in women, especially mental health disorders, substance abuse and other areas of concerns and rapidly connect them to appropriate internal/external referral sources. The Case Manager will work directly with the court's resource coordinator / project director and report to the Presiding Judge of the Bronx Misdemeanor Mental Health Court. Candidates must have experience in the mental health and substance abuse fields, as well as strong organizational skills.

Core Competencies:

Mission and Fit: Embodies Fortune's mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune's core value that none of us should be measured against the worst things we have done.

Client Engagement: The successful candidate will possess excellent participant engagement skills, creating dialogue that opens an interest in engagement in Behavioral Health services. The right candidate will also demonstrate a positive attitude with patience and flexibility of schedule that a person entering treatment may demonstrate the need for.

Time Management & Personal Organization: This person shall demonstrate good time management including making, keeping, and/or rescheduling appointments with Fortune Society staff, external referral sources, and/or clients in a professional manner with appropriate advance notice. They will be able to independently manage their daily scheduled activities amidst an ever-changing, dynamic work environment.

Essential Duties and Responsibilities:

• Conduct screenings of women arraigned in the Bronx Criminal Court (BCC) to identify potential participants so their case(s) may be referred to the appropriate problem-solving court for further screening and assessment;
• Flag the cases of those women who are appropriate candidates for a mental health court, human trafficking intervention court, drug court, or other problem-solving court;
• Serve as a resource for judges and court personnel in the BCC on questions related to mental health services and treatment for women;
• Serve as a liaison between the BCC and Bronx problem-solving courts
• Identify and nurture referral relationships with both internal and external services providers in an effort to make the most accurate and efficient referral connections for participants;
• Develop a referral tracking tools and maintain accurate notes, including status of the referral and follow up activities;
• Work with Fortune's data analytics team to produce and quantify key data such as # of internal/external referrals, # and type of service connections made, and length of engagement;
• Assist in Maintaining and tracking data entry for GPRAs at baseline, 6-month follow-ups and discharge;
• May be required to be available to court staff (remotely) for evening and/or weekend assistance on a rotational basis with other team member(s)
• Additional administrative support as required;
• Additional responsibilities as required.

Qualifications

Qualifications:

• Master's Degree in criminal justice, social work or related field with substantial experience working with populations experiencing mental illness, commercial sexual exploitation, labor/sex trafficking, gender-based violence, and/or sexual assault, and knowledge of trauma-informed care is required. An equivalent combination of education and experience will also be considered;
• Demonstrated ability to work cooperatively with treatment and criminal justice systems;
• Preference will be given to candidates who are fluent in a second language. We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.