Fraud Countermeasure Team Lead (Fraud Platform)

Overview In Veriff’s Fraud Platform team, we’re tackling the online fraud challenge in a scalable way — deploying excellence to stay ahead of attackers and protect trust online. It’s a dynamic, high-stakes space where speed, precision, and innovation matter every day. The Fraud Countermeasure Team Lead drives the tactical defense layer of Veriff’s Fraud Platform. By fusing threat intel, behavioral analytics, and real-time signals, the Countermeasures team uncovers new attack patterns, prioritises them by business impact, and ships detection logic that blocks fraud within hours. You will manage a team of fraud experts, own the attack-backlog roadmap, and ensure every countermeasure maximises protection while preserving user experience, speed, and trust. Responsibilities Lead, grow, and develop a Fraud Countermeasures team that ships high-impact fraud rules at pace by nurturing a team culture of accountability, experimentation, and cross-functional collaboration. Translate raw threat intel into a focused detection strategy, aligning the team’s backlog with the Fraud Platform’s north-star metrics. Own end-to-end delivery—plan sprints, remove blockers, and help team ship countermeasures in hours, not weeks, while communicating crisp updates to execs and the wider company. Champion tooling and process upgrades—automate intel ingestion, detection testing, and rule deployment—so the team scales faster than the fraud landscape. Partner with product, data science, and engineering stakeholders to craft a long-term vision for proactive detection and inspire the team to chase it independently. Contribute to Veriff’s global fraud risk posture reinforcement. Foster a red-team mindset: treat every missed fraud case as a controlled breach, and drive cross-functional squads to hunt, replicate, and shut down attacks faster than they can scale. Support career growth, feedback culture, and skill development in alignment with our internal product management principles. Executing orders of a direct manager or his/her substitute employee and performing other unforeseen tasks as required. Qualifications 3+ years leading operations team fighting online fraud at scale in fintech, identity, or similar domains. SQL fluency; you can turn raw data into attack stories and metrics. Proven ability to build, scale, retain, and drive strong operations teams with a clear sense of purpose and identity. A strategic mindset and proven ability to align team efforts with measurable business impact. Strong communication and stakeholder management skills, enabling alignment across technical and non-technical audiences. A passion for mentoring and creating inclusive, high-performing team cultures. You approach complexity with curiosity and tenacity, thrive on uncovering root causes, and seek practical, sustainable solutions to high-impact problems. A mindset geared towards innovation and product discovery. Nice-to-have Red-team or threat-intel background. Familiarity with ML-driven systems and the ability to partner fluently with data scientists and ML engineers. Experience in implementing new tools or technologies to enhance fraud detection capabilities. Benefits Flexibility to work from home Stock options that ensure your share in our success Extra recharge days on top of your annual vacation Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally Learning and Development & Health and Sports budget that you are free to tailor to your own needs Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary Corporate and Equal Opportunity We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.

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