Office Manager

Experience Required 3 Years Management/Supervisory Experience Minimum Education Required High School or Equivalent (Bachelor degree preferred but not necessary) Expected Start Date 10/15/2026 Compensation $48,000.00 - $55,000.00 / yearly Hours Per Week 32 Number Of Positions 1 Shift 8am - 5pm Job Description At EMCMHC, we believe work-life balance matters. EMCMHC is the only behavioral health clinic in the region offering a four-day, 32-hour workweek with pay equivalent to a full 40-hour schedule. PRIMARY OBJECTIVE OF POSITION: Under general direction, manage a Regional Clinical Office. Is responsible for the management of direct and indirect care staff in providing for mental health/substance abuse counseling and therapy to individuals of all ages. Performs those office support services needed to serve the clientele in the Region. Work requires individual judgment within established policies, rules, and the client’s individual treatment plan.

ESSENTIAL JOB FUNCTIONS:

• Physical requirements may require lifting up to 35#’s (greater with assistance), bending, stooping, and prolonged sitting;
• Must have ability to communicate orally and in writing;
• Must be trained in HIPAA compliance and ensure that staff, as appropriate, is trained in HIPAA, Crisis Response, and MANDT within three (3) months of their employment, and remain certified throughout their employment;
• Must complete Credible EHR functionality and overview training within the first month of employment and maintain Certification throughout employment;
• Work is generally performed in an office; and
• Some traveling required, where exposure to inclement weather of heat, cold, rain, and snow may occur.

MAJOR AREAS OF ACCOUNTABILITY AND PERFORMANCE:

• Supervise, coordinate and perform office functions under the direction of administration;
• Ensure that services and programming operating in assigned area meets Montana Administrative Rule and is in compliance with agency policy, as well as state and federal law;
• Provide employment supervision to direct and indirect care staff;
• Prepare, submit, receive and verify reports;
• Accounts receivable and collections;
• Oversee client intake, coordination and scheduling;
• Oversee petty cash, resident funds and cash receipts; and
• Performs those additional duties and responsibilities that may be assigned.

SUPERVISION – RESPONSIBILITY FOR WORK OF OTHERS: Supervises direct and indirect care staff assigned to the region/office(s) the Office Manager is tasked with overseeing.

EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:

• Graduation from High School or its equivalent (Bachelor degree preferred but not necessary);
• Possess typing and computer skills;
• Three (3) years of Management/Supervisory experience;
• One (1) year experience working in the Social Services or Medical fields; and
• Must possess a valid Montana Operator’s License

EXAMPLES OF PERFORMANCE CRITERIA AND EXPECTATIONS:

• Be available to staff as needed;
• Working knowledge and ability to apply professional standards of practice in job situations;
• Ability to multi-task and develop and maintain client schedules;
• Managing critical deadlines and paying keen attention to detail;
• Knowledge of Medicaid, Medicare, private insurance billing;
• Must have strong computer skills, system application, knowledge of spreadsheet applications, and other office equipment;
• The ability to work across departments to achieve positive outcomes for clients and employees;
• Knowledge of accounting procedures to maintain petty cash, resident fund, and accounts receivable;
• Must maintain confidentiality and integrity;
• Must possess the ability to deal tactfully with co-workers, clients, family members, visitors, government agencies, and the general public;
• Must possess the ability to work harmoniously with and supervise other personnel;
• Must be able to communicate policies, procedures, regulations, reports, etc., to personnel, clients, family members, visitors, and government agencies; and
• Experience working in a busy and productive environment.

COMPENSATION AND INCENTIVE:

• Four-day (32 hour) work week
• Eligible for student loan repayment through NHSCL (National Health Service Corps Loan Repayment Program)
• Clinical Supervision provided as part of the work week
• Internal Professional Development opportunities
• Paid referrals at start of employment and again in 6 months

We also offer:

• Multiple health plan options to fit your lifestyle
• Dental and Vision
• 403(b) retirement plan with a match up to 6% after one year of employment
• Flexible Benefit Plan for Daycare and Medical Spending
• Employer paid life insurance and other supplemental insurance products to choose from
• Vacation and Sick leave (in addition to the 52 extra days off per year with the 4-Day, 32-Hour work week)

Reasonable accommodations may be made to enable individuals with disabilities to perform any non-essential job function. Is this a registered apprenticeship? False Place of Work On-site Requisition ID Office Manager Job Type Full Time Eastern Montana Community Mental Health Center