Patient Support Technician

The Patient Support Technician assists in total patient care and guides therapeutic approaches. The Technician is an active team member and participates in appropriate treatment modalities. This position provides for the physical and psychological environment of the Psychiatric Hospital according to the goals and philosophy of its program.

Duties/Responsibilities:

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation.

• Observe patient activity and monitoring safety
• Maintaining a safe and clean care environment for patients
• Assisting with patient care needs for hygiene, personal care, support, and social and leisure activities
• Carry out assignments or orders delegated by nursing staff
• Assist patients with completing consents for care
• Complete duties for admissions and discharges of patients
• Facilitate and provide additional staff support in patient group activities
• Document patient progress on treatment goals in the patient's record in a timely manner
• Prepare and serve meals and snacks in the kitchen
• Participate in de-escalation skills and seclusion and restraint interventions when needed to maintain safety for all
• Complete all trainings and attend all staff meetings as assigned by supervisor.

Required Qualifications:

• Education: High School Diploma or GED. Associate's degree in mental health related field preferred.
• Experience: Prefer two (2) years in a mental health setting.
• Certificate or Professional License:
  • CPI (Crisis Prevention Intervention) - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
  • BLS (Basic Life Support) and First Aid - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
  • SERV Safe Food Handler Certification - required prior to working in the kitchen or assisting with serving meals. Certification must be kept current.
• Valid driver's license and active auto insurance coverage.
• Satisfactory results from criminal and driving record background checks
• Must be a minimum 21 years of age.
• Must be a minimum of 25 years of age to operate a Bowen vehicle.

Physical Requirements:

• Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids or tissues.
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment.
• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.
• The position requires the ability to engage with patients who may become violent and to participate in physical patient holds using approved techniques when necessary.

Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:


Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees.


Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.