Systems Engineer I

Monitor system performance, availability, and security, escalating issues when needed. Respond to systems-related support requests and troubleshoot hardware, software, access, storage, and application issues. Assist with administration of Windows Server, Active Directory, DNS, DHCP, Microsoft 365, SharePoint, Azure, AWS, and related business applications. Support software releases, patching, upgrades, backups, and infrastructure maintenance. Maintain endpoint management processes, including device configuration, compliance, and deployment support through Intune or SCCM. Use PowerShell or other scripting tools for automation, reporting, and repeatable operational tasks. Document troubleshooting steps, system changes, standard processes, and known issues. Partner with network, telecom, software development, help desk, security, and business teams. Participate in a 24/7 after-hours on-call rotation and respond to urgent system issues. Requirements 2+ years of hands‑on IT, systems administration, help desk, infrastructure, cloud, or related technical experience. Working knowledge of Windows environments, Active Directory, Microsoft 365, networking fundamentals, and basic security practices. Exposure to cloud platforms such as Azure, AWS, or GCP. Familiarity with endpoint management, virtualization, backup tools, monitoring tools, or ticketing systems. Basic scripting or automation experience, preferably with PowerShell. Ability to troubleshoot methodically, research unfamiliar issues, and communicate clearly with technical and non‑technical partners. A bachelor’s degree in a related field, relevant certifications, or equivalent practical experience. Experience supporting hybrid infrastructure across on‑premises and cloud environments. Experience with Intune, SCCM, Azure Active Directory/Microsoft Entra ID, VMware, Hyper‑V, SQL Server, IIS, or SharePoint administration. Relevant Microsoft, Azure, AWS, CompTIA, ITIL, or security certifications. Linux experience or exposure to software development, DevOps, CI/CD, or infrastructure‑as‑code concepts. Core Competencies Demonstrates expertise in systems administration, cloud infrastructure management, and endpoint management, with a strong focus on troubleshooting and automation using PowerShell. Proficient in maintaining security and performance across hybrid environments, ensuring compliance and effective communication with diverse teams. Highest-signal resume keywords Windows Server Administration Active Directory Management Cloud Platform Experience (Azure, AWS) PowerShell Scripting Endpoint Management (Intune, SCCM) ATS Optimization Keywords Hard Skills Systems Administration Troubleshooting Cloud Infrastructure Management Virtualization Backup Tools Monitoring Tools Networking Fundamentals Security Practices SQL Server Administration IIS Administration Soft Skills Clear Communication Methodical Troubleshooting Research Skills Certifications & Qualifications Microsoft Certifications Azure Certifications AWS Certifications CompTIA Certifications ITIL Certifications Industry Keywords Hybrid Infrastructure Infrastructure-as-Code DevOps CI/CD Endpoint Management Tools & Technologies Microsoft 365 SharePoint Azure Active Directory VMware Hyper‑V Intune SCCM GCP #J-18808-Ljbffr