Executive Director, Clinical Applications

Executive Director, Clinical ApplicationsThe Executive Director of Clinical Applications is responsible for the strategic planning, implementation, and optimization of BMCHS's clinical information systems – namely Epic - and associated ancillary clinical applications. This role will lead multiple teams across ambulatory, inpatient and reporting applications to ensure that clinical technology enhances patient safety, improves clinician workflow, and aligns with broader organizational goals. The successful candidate will be a key member of the BMC IT leadership team, will build and support high performing teams, and will be looked upon as the foremost expert on the use of technology in the hospital EHR and reporting spaces. The Executive Director of Clinical Applications will partner with hospital clinical and operational leadership to ensure roadmaps are aligned and that technology and innovative address the needs of our three-hospital system.Essential Responsibilities / Duties:Develop and execute a multi-year roadmap for clinical applications that supports the organization's clinical, operational, financial objectivesPartner with leaders within and outside the system to align strategic goals with technology capabilitiesFoster a culture of collaboration and continuous improvement in EHR solutionsOversee the lifecycle of Epic and integrated clinical systems, ensuring high availability and continuous improvementLead the evaluation and rollout of new Epic modules, optimizations, and the adoption of quarterly upgradesConduct research to understand market trends, evolving needs, and/or unsolved customer pain pointsAct as the primary liaison between IT, clinical leadership (CMIO, CNIO) and operations & administrative leads to prioritize requests and resolve pain pointsServe as an executive sponsor ensuring client satisfaction and application usageBuild and maintain strategic relationships across clinical, operational, and IT stakeholders to align enterprise technology initiatives with organizational prioritiesDirect a distributed team of Epic Analysts, Managers, and Directors ensuring talent is allocated effectively across high-priority enterprise projectsDevelop standardized tools and processes to ensure consistent development, implementation, and integration across BMCHS IT environmentsDesign new workflows, policies, and training programs in alignment with systemwide best practicesMentor and manage team, fostering a culture of innovation and accountabilityFacilitate the Clinical IT Governance Committee to manage the intake of project and enhancement requests, ensuring clinical build remains standardized and scalableEstablish KPIs and metrics to monitor usage and performance. Implement course-corrections when performance deviates from goalsManage the capital and operating budgets for the clinical applications department, including vendor contract negotiations and ROI analysis.Job RequirementsRequired Education and Experience:Bachelor's degree in information technology, business or a related field (master's preferred)10+ years of progressive leadership experience in healthcare and technology. Health System or Hospital network experience highly preferredDeep experience managing teams across multiple EPIC modulesProven experience managing applications for a multi-hospital or academic medical systemDemonstrated track record of building relationships with executive-level internal and customer stakeholdersProven ability to navigate a highly complex, matrixed environmentOr equivalent combination of education and experiencePreferred Education and Experience (If none, please enter "N/A"):Experience managing "Best-of-Breed" technical integrations) into Epic workflowsKnowledge of technology and data operations, solution delivery models, and financeCertifications, Licenses, Registrations Required (If none, please enter "N/A"):Hold at least one active Epic Certification (e.g., EpicCare Inpatient, Ambulatory, or Willow)Current on New Version Training (NVT)Certifications, Licenses, Registrations Preferred (If none, please enter "N/A"):Multiple Epic certificationsKnowledge, Skills & Abilities (KSAs) (If none, please enter "N/A"):Deep understanding of clinical and operational workflows in community and practice-based settingsLifecycle Mastery: Experience leading at least one Full Life-Cycle Epic Implementation or a major multi-site "Big Bang" upgradeGovernance Knowledge: Deep familiarity with Epic-specific tools and programs, including Honor Roll/Stars requirements, Nova release notes, and System PulseStrong interpersonal, client-facing, and presentation skillsAbility to manage competing priorities, with a customer-centric mindset and consultative approachFamiliarity with interoperability standards, health data exchange, and cybersecurity best practicesCompensation Range:$198,500.00- $288,000.00This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.Equal Opportunity Employer/Disabled/VeteransAccording to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.