Assistant Service Manager

Assistant Service Manager – Fleet Maintenance Location: Knoxville, TN Full‑Time | $50,000+ base plus commission Join a Company Built on Stability, Growth, and Excellence Founded in 1989, Acts Fleet Maintenance has earned a trusted reputation for delivering high‑quality service in the transportation industry. With decades of success and continued expansion, we’re seeking a motivated manager to help lead branch operations and deliver exceptional customer service in a fast‑paced environment. This is a great opportunity for someone with automotive or fleet service experience who enjoys managing people, processes, and customer relationships. What We Do Preventive Maintenance (PM) Inspections DOT Inspections Mechanical Repairs Tire Services Comprehensive fleet maintenance solutions What You’ll Do Serve as the primary point of contact between customers, technicians, and internal teams Schedule service appointments and follow up on customer needs Maintain steady workflow and track vehicle service timelines Communicate clearly and proactively to ensure high customer satisfaction Support daily branch operations with a focus on efficiency and quality Qualifications Experience Automotive or transportation industry background preferred Previous Service Advisor or Service Management experience a plus Skills and Traits Strong verbal communication and customer service skills Organized, detail‑oriented, and able to multitask Comfortable with data entry, reporting, and scheduling systems Dependable, punctual, and professional Positive, teachable attitude with problem‑solving ability Why Join Acts Fleet Maintenance? Over 30 years of industry stability and growth Supportive team environment where your work makes a real impact Opportunities for advancement within a respected company Competitive pay: $50,000+ base salary plus commission Benefits 401(k) with matching Health, dental, and vision insurance Life insurance Paid time off #J-18808-Ljbffr Acts Fleet Maintenance