Warehouse Lead

Warehouse Lead

The Warehouse Lead is responsible for overseeing the daily organization, inventory control, safety, and operational efficiency of the warehouse in support of food pantry services, seasonal programs, and other departmental needs. This position ensures the proper receiving, storage, distribution, and tracking of food, supplies, and donations while maintaining compliance with health, safety, and food-handling regulations. The role also supports vehicle and equipment oversight, maintains required records and reports, coordinates partnerships related to food rescue and shared donations, and supervises volunteers or interns assigned to warehouse and pantry operations. In addition, the Warehouse Lead provides logistical and transportation support, helps strengthen community partnerships, and contributes to the overall mission by treating all individuals with dignity and respect.

The Warehouse Lead oversees the daily operation of The Salvation Army Harrisburg Capital City Region Corps warehouse, ensuring the safe, efficient receipt, storage, inventory, and distribution of food and donated goods that support the Choice Food Pantry and other community programs. This position coordinates food rescue partnerships, manages inventory, maintains warehouse organization and food safety standards, and supports seasonal food and holiday distribution initiatives.

Working closely with the Food Access Manager and Food Pantry Coordinator, the Warehouse Lead helps ensure the pantry remains well-stocked with nutritious food, supports internal programs with food and supplies, supervises warehouse volunteers, and maintains accurate records, statistics, and compliance with food safety and organizational standards. The role also includes monitoring warehouse equipment, vehicles, and facilities, coordinating maintenance needs, and fostering strong partnerships with food banks, grocery stores, and community organizations to maximize resources and reduce food waste.

As a key member of the Programs & Services team, the Warehouse & Food Access Coordinator helps advance The Salvation Army's mission by providing efficient operations that expand food access and serve individuals and families with dignity, compassion, and excellence.

As a representative of The Salvation Army, the successful candidate is expected to support and uphold the mission and values of the organization, demonstrating professionalism, integrity, respect, and a servant's heart in all interactions. This position contributes to The Salvation Army's mission of meeting human needs in the name of Jesus Christ without discrimination.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements:

• High School Diploma or equivalent
• 3-5 years work experience in related field such as warehouse operations, inventory/logistics management, food pantry operations, or related fields preferred.
• Experience working in human services or community-based programs, particularly with diverse or underserved populations, preferred.
• Valid Driver's License with the ability to meet The Salvation Army's insurance requirements and operate agency vehicles as assigned.
• Demonstrated organizational, problem-solving, and critical thinking skills, with the ability to exercise sound judgment and work with minimal supervision.
• Strong interpersonal and communication skills, with the ability to build rapport and collaborate effectively with staff, volunteers, donors, and clients from diverse backgrounds.
• Ability to supervise, train, and support volunteers, while enforcing organizational policies and maintaining program quality standards.
• Proficiency in Microsoft Office Suite, email, and data entry, including maintaining records in databases and spreadsheets.
• Ability to manage resources responsibly in a nonprofit environment, demonstrating flexibility, attention to detail, and initiative.
• Commitment to confidentiality, professionalism, and respectful treatment of all individuals, including clients, volunteers, staff, donors, and community partners.
• Ability to obtain or maintain required certifications, including:
• CPR/First Aid certification within 90 days of employment
• ServSafe, forklift, pallet jack, and related equipment training as required within 90 days of employment
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

NOTE: The full job description will be provided to interested candidates who meet minimum requirements as set forth above