Client Service Associate

Client Service AssociateWe are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply!Benefits:Free uniformsOpportunity for advancementSigning bonusTraining & development401(k) matchingBonus based on performanceEmployee discountsFlexible schedulePerks:Hourly pay + competitive bonus packageFlexible Schedule Options – Work that works for you!Free Identity Theft Protection through ID Watchdog from EquifaxCorporate discount program through AvibraEarned Wage Access through ZayZoonDiscount and Rewards Marketplace through BenefitHubOpportunities for advancement within the organization or as a tax proParticipation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)Free tax preparation training and PTIN registrationFree continuing tax educationEnrolled Agent materials and testing reimbursementWhat you need:Strong interpersonal and communication skillsExperience in a fast-paced retail environmentBasic computer proficiency and ability to troubleshootPrior customer service or sales experience preferred, but not requiredWillingness to learn and grow in a customer-focused roleIf you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $12.00 per hourWorking at Jackson HewittJackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.Taxes are fun (really!)Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.